business logo of Suitsupply
suitsupply.com
formal, professional menAge 19-25, 26-45, 46-60 $$$
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About the Business

Suitsupply is a pioneering brand redefining the market with strong international growth. Focused on innovation and personalized service, it offers a range of stylish apparel and a comprehensive tailoring program. With over 150 stores worldwide, Suitsupply prioritizes customer satisfaction and exceptional quality in every purchase.


suitsupply.com
+1 844-328-9234
Netherlands
Suitsupply is part of Suitsupply B.V
Founded in 2000
Clothing item from SuitsupplyFashion apparel by SuitsupplyMerchandise from Suitsupply clothing lineSuitsupply fashion product

Business Highlights

General

Parent Company: Suitsupply B.V
Year Founded: 2000
Target Gender: men

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: Netherlands

Returns

Return Policy: free
Return Instructions: unworn, unaltered attire and with original tag still attached, including custom made products, are eligible for return
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no

Product

Style: formal, professional
Body Fit: regular, tall, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, XXXL, XXXXL)

Customer Service

Support Channels: phone, email, whatsapp
Support Phone: +1 844-328-9234
Support Email: service@suitsupply.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Suitsupply?
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Reviews Summary

Suitsupply has a rating of 1.3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Suitsupply ranks 75th among Suits sites.

service
3
value
3
shipping
2
returns
3
quality
3
Australia
1 review
0 helpful votes
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Studiosuits I have purchased a number of suits custom made out of those with luxury brand especially Italian zegna did not last even a year. It appears you use glue in the front of the jacket which now shows many bubbles and that results in spoiling the look of an expensive 2000 suit which I made to order this I have noticed only for the expensive branded Italian fabrics. All of my suits are showing bubbles after purchasing it 2 years ago despite giving it to hig end dry cleaners bubbles still appear I haven't wet them or walked in the rain yet appears. I then showed it to a local tailor and he explained it is because it is not properly padded and stitched on the borders of the suit and glued. I have ready made suits from MJBale and Peter Jackson's which I bought even before your suits and they haven't showed a single bubble and I notice they have stitched borders visible throughout the borders of the jacket to hold the material together and not simply glued.
At the time of wearing it it was all good every aspect of customised sizing was taken into account but time has relevead the quality of your stiching extremely disappointed yes ur Tweed jackets and linen jackets no issues the issue is when u actually choose and expensive cloth like zegna u compromise on quality stiching.
I am now left with bubble suits.if you customer service I that great please send me a proper suit that stands the test of time. Other suit pictures can also be provided

Date of experience: September 27, 2023
Canada
1 review
0 helpful votes
Follow Moe Z.
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Ex emploee
February 11, 2022

Dont trust Suitsupply Company.
Victim of RACISM

This companydoent care about their employees so as their customers.
I am tbe one I was to be part of the sales crews in this company. Made me to travel to USA right at the pick of the Crona situation.
Since I quit my job tbey know i had no choice but to take this trip.
It's not all after they put me and my family at risk, just because of my nationality and my name they made an excuse, to fire me.
They askedme about my nationality and even my colleagues warned me that i have been targeted by two of the managers.

Please remember buy shopping from this company and supporting them you will get more and more people like me to go throut his situations.
They really dont care what happen to you or your family after the irresponsible, decisions they nake.

You will hear more and more from me regarding this case.
Somebody should stop them.

DONT SUPPORT SUITSUPPLY COMPANY

Date of experience: February 11, 2022
Canada
1 review
0 helpful votes
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Sakes position
May 16, 2022

SUITSUPPLY COMPANY IS RACIST

Don't trust their cheap fabrics as a customer, and don't put your future in their hands. They make youe leave your job and after puting your and your family's life and health in danger(during the pick period of coviet) just because of your nationality the make you or ask you to leave the company.
Majority of the managers in this company are bunch of PRETENTIOUS and RACISTS.

Date of experience: May 16, 2022
Florida
1 review
0 helpful votes
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Joel the employee that showed me the suits assured me that they could order my size and have it delivered to the store. On 2nd thought after reviewing other similar priced suits NOT MADE IN CHINA I changed my mind in less than 24 hours and sent a cancellation email through the website, this was anout 18 hours at this point and at no point when asked did Joel say this was a binding agreement. This suit was going to be sent to the store, basically like they were just restocking a size they were out of.
I called, several minutes before closing, and nobody would pick up the phone nor call me back, nor let me leave a message, I will be disputing this charge on my Apple Card, and launching a formal complaint against Suitsupply on every website available to me, the quality of these suits are a joke, just pick up one of their shoes and you will know the suits are of similar quality, you can get better shoes at Marshall's, these shoes aren't even the quality of Grant stone or Allen Edmonds, so how good can a suit be if that is the shoe they intend their suits to be worn with.

Below are screenshots of them not picking up phone during business hours abs customer services response to a suit I never ordered to my house. This suit was supposed to be stocked to the suit supply store. So how or why would I return something that was never going to be sent to my home?

Date of experience: May 19, 2023