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How would you rate SwissKnifeShop?
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Ohio
1 review
0 helpful votes
Follow Jeffrey D.
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The quality of the products they offer and especially the incredible variety is beyond anyone else's I've come across, in person or on the internet. I've had more than a few "kid in a candy store moments". I've had several things engraved and all came out beautifully. Very reasonable pricing! A really big thing for me is customer service. The people there are so darn friendly and helpful. A+ to the wonderful people that work there. Christmas is coming up soon. Guess where I'm going to be getting a thing or two... or probably more :)

Date of experience: October 25, 2020
Washington
1 review
0 helpful votes
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Best kitchen knife!
January 31, 2021

I love my 4" serrated, spear point paring knife so much I bought a bunch for family and friends! It easily spears and pops out avocado seeds. It slices strawberries, eggs, or even hard foods, like carrots, so beautifully. It's my favorite go to knife, and I have lots to choose from!

Date of experience: January 30, 2021
Arkansas
1 review
0 helpful votes
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Late
February 26, 2021

Ordered in late December, but only arrived this week. Still waiting on part of the order. I wanted to keep them in business, but I will think about ordering from a different vendor next time. Why do I need to write at least fifty words? Seems excessive.

Date of experience: February 26, 2021
California
1 review
0 helpful votes
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I had previously experienced a problem with an order that had not been fulfilled. Apparently emails from the company were going into my spam filter, so I didn't see them trying to resolve the issue. After realizing that I hadn't received my previous order while placing another order, I negatively reviewed the previous order. They immediately reached out to correct the situation, and it's clear that they truly care for their customers. Thanks Swiss Knife Shop for restoring my faith in your fine business.

Date of experience: February 24, 2021
Pennsylvania
1 review
0 helpful votes
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Very poor order response time
June 7, 2023

I placed my order on a Friday and it did not ship out until the following Thursday. That's 6 days from when I ordered it until it actually was on its way to me. UNACCEPTABLE! I won't be ordering again for sure. Too many other options.

Date of experience: June 7, 2023
New York
1 review
0 helpful votes
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Great customer service from Swiss Knife Shop! When one of the items I had ordered was out of stock till a few days later, a rep called me and asked if I wanted them to ship the other items first, or wait till everything was ready to ship. This personal service is unusual these days.

We love the Victorinox serrated knives, and our new Wusthof paring knife. Items come quickly. I'm happy to give them by business instead of the giant online stores that you can't even call when there's a problem or question.

Date of experience: October 26, 2020
Maryland
1 review
0 helpful votes
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Excellent peeler!
October 22, 2020

This is the best peeler I've ever had. I will order again! I've used it to peel potatoes, apples, and parmesan cheese for on salad. I've had a lot of peelers before I purchased this one and none compares to this one. It's a great buy.

Date of experience: October 22, 2020
Texas
1 review
0 helpful votes
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Crap shipping
December 23, 2020

I ordered 2 knives on Dec 2nd as Christmas gifts, it is now the 23rd and still no knives. It took 10 days just to ship and once it shipped it sat in their local post office for a week unmoved. I will now not have gifts for 2 of my family members because of their inability to do things effectively and in a timely manner. Dont waste your money you'll end up very disappointed.

Date of experience: December 23, 2020
South Carolina
1 review
0 helpful votes
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Dependable
August 31, 2020

Swiss knife shop has everything for the Swiss Army knife enthusiast. Large selection, shipping options, and new genuine products. Unlike Amazon, you won't get knock offs or lose your shipment. I am very satisfied with my purchase.

Date of experience: August 29, 2020
North Carolina
1 review
0 helpful votes
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The SwissKnifeShop ended up having to place the items I had ordered onto back-order (this was around Christmas time). This honestly was not a big deal for me because, though it would have been nice to give the knives as Christmas presence, this was not the intent of the purchase. I let SwissKnifeShop know that once they contacted me about the back-order, but they still got my order out on time. I can not provide pictures because I had sent the knives to my nephews in another state and was not there for Christmas due to COVID.

Date of experience: February 5, 2021

Overview

SwissKnifeShop has a rating of 3.9 stars from 170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SwissKnifeShop most frequently mention customer service, quick delivery and timely manner. SwissKnifeShop ranks 4th among Knives sites.

service
7
value
7
shipping
7
returns
3
quality
6