TCGplayer

I placed an order for 1000 random bulk pokemon cards. I was NOT happy with what I recieved. I reached out, 3 times! To tcgplayer in hopes of resolving my issue. I never recieved a response.

They no longer are refund orders for damaged cards
Been buying from the site for over 2 years and noticed that before they would resolve issues and step in when you had a bad seller experience but now they just let bad seller sell damaged cards and will refuse to set in even when pictures are provided. Dabbers is the most dishonest seller on the platform.

This business is terrible they are just like eBay or Facebook marketplace they are not the sellers they hook you up with a second party took some money from my account and never gave back and the give you the sellers info after purchase which aloud me to see the seller bad report selling damaged fake weighed and resealed packs glue on them. Seller wont respond to message still has package asked him to cancel and tcg to step in to override the order and refund before he sends. They did nothing but tell seller about my bad review and try and resolve. Scam company

They sell opened and resealed packs of trading cards, advertised as "new" or "unopened". Bought a $150 box of cards with 10 packs, and every pack was opened. The seals have spaces on each corner where they didn't completely seal it back up, new, unopened packs don't have this.

Do not use TCG Player. Their customer service is horrendous. They take too long to respond back if you have any issues. I have also had problems with receiving wrong cards or not receiving them at all.

The website removes negative feedback for sellers consistently. I've left both good and bad reviews to inform buyers about different seller's ethics. TCG Player has removed every single bad feedback that I've left, for no reason other than "we don't agree". Well, they didn't buy the products, I did. So how can they disagree? Do not trust this site. They lie about the seller's feedback to make more money at the cost of the buyer.

TCGplayer is a nice place to shop for and find information on various trading card games (TCG). There are a lot of different third party vendors, similar to the Amazon Marketplace. You can look up their ratings and reviews to decide who you trust to make purchases from. So far, I have made three purchases from their vendors and everything has been fine. Feel free and check them out, if you are looking for a good place to buy various TCG cards and accessories.

I ordered some cards I needed on a Sunday for a tournament thr following weekend. I paid extra for expedited shipping. It garuanteed 4 shipping. So, I felt confident they arrive in time for the tournament. The shipping label was printed the next day, but USPS didn't even receive the package until Wednesday. Now the anticipated arrival date is the following Monday. Literally double the garuanteed delivery time that I paid extra for. Will never order from again.

We purchased Binderpos and were told the software could be setup so shipping is disabled. After multiple conversations with Binderpos/tcgplayer reps, it turns out that is not possible. I asked for a manager to call me or if I could talk to someone, they refused and we were told "When you're ready to deactivate your BinderPOS account, feel free to reach out to me directly." No apology was offered, reconciliation of any sort was offered.