On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We are proud to boast more than 110 years of comfort expertise. The Company Store started out as the LaCrosse Garment Manufacturing Company in La Crosse, WI in 1911. Given frigid winters, it’s no surprise the Scandinavian immigrants living there searched for ways to keep warm, crafting the down comforters and featherbeds that were traditional back home, in addition to winter clothing made with down. That quality and craftmanship became the foundation of The Company Store.
The Company Store has a rating of 4 stars from 462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, pillow cases and duvet cover. The Company Store ranks 2nd among Bedding sites.
We monitor reviews for authenticity
Wanted a quality DOWN comforter and put that as my search parameter. I saw a lightweight one. I looked at the pics and saw one with a container of white feathers. Since my current comforter is spitting black feathers I ordered that comforter. It was a down alternative comforter, which I do not want. I was told I can send it back, pay a minimal amount and get my down comforter. Being housebound with lung issues, that was just too much. It arrived later than anticipated, but when it came I decided I'll just keep the inferior fake down comforter. Either study the descriptions or buy somewhere else!
Bought a down comforter recently and it was full of dark feathers that kept poking out - but not for long as they came raining out! It was indeed cheaper than your comforters, but not worth the lower price!
I tried to cancel my order of a new comforter because I decided to use my old one, also purchased at the Company Store. I was unable to cancel it and was given no instruction or help in returning the new one.
Easy to find what I'm looking for and easy to check out. I've been satisfied with everything I've ordered from the Company Store.
The Company Store has beautiful products - and always lovely new things. It's truly unique in its offerings - you'll get new ideas, you'll see beautiful colors, gorgeous new designs - and uncomplicated online ordering - only once did my order go awry and I'm still waiting on that order but every other time my experience with the Company Store has been very good - I have yet to call them to track down the missing order -
You have lovely merchandise - beautiful patterns, always something new, the website works smoothly. It's easier and far more productive to browse through your well-stocked online website -I get ideas looking through your website - I can update the look of our unused bedrooms from the comfort of home -
This quilt has nice rich colors, brighter than in the photos which was a nice surprise. This quilt is thinner than the usual ones from The Company Store but surprisingly warm. I hope this one lasts as long as the last one we purchased from TCS especially with 4 cats making muffins on it all day.
Excellent site to review items. Answers all questions... thank you.
I have bought my bedding and bath supplies from The Company Store now for over 20 years. Every product that I've bought is very good quality, and I still have towels that are over 15 years old. The bedding is top quality as well. My guests always compliment me on the pillows and bedding! And as usual, the pillow I brought is very comfortable and exceeds my expectations. I do not shop anywhere else for my bedding or bath.
Eileen, thank you so much for being a loyal customer for over 20 years and for sharing your heartfelt feedback. It’s wonderful to hear that our pillows and towels have added comfort and warmth to your home for so long—your satisfaction means the world to us! We're honored to be your go-to choice and look forward to continuing to exceed your expectations.
All the products that I have bought with The Company Store are outstanding, excellent quality.
I ordered items for a baby's room, but one item sold out and they shipped the other items before I could say I do not want an incomplete set. A fee is charged to restock each item which is frustrating.
Thank you for your feedback, we are sorry to hear about your experience. Our team reached out to resolve this matter. Please know we are always here to assist and welcome the chance. You can reach us directly at 1-800-323-8000.
Website jammed for 4 hours, but I think
My order went through.
The sheet and matching pillow cases are very pretty. Rich colors and cotton if very soft. Looking forward to putting the sheet on.
Kathryn, thank you so much for your kind words! We’re thrilled to hear you’re enjoying the rich colors and softness, and we hope the sheet brings comfort and beauty to your space for a long time. Your appreciation truly means the world to us.
Like description of each article with needed measurements
I received 5/6 items ordered. Those I got are fine. Good quality, as expected, etc. the item that didn't arrive was the main item I ordered. It was a gift for my wife. After the order went through & was paid for I waited two days for confirmation. I then received a message apologizing to say this item was out of stock. No money refunded to my account yet & no gift. Not impressed The Company Store.
I started checking out on my cell phone but was repeatedly unable to access the payment option. I had to move to my laptop & am finally finished now. Kind of a pita if you ask me.
The color of my towels and bath mats were exactly as they were portrayed online. The customer service and website were very good.
Carol, thank you for sharing your experience and your trust in us. We're delighted the towels were just as described. It is also wonderful that you are pleased with your online experience, and our customer care team. Your great feedback is appreciated and look forward to continue brightening your home with quality products.
Love the product as there are such a wide variety of nice colors. Service and shipping very efficient.
After being on vacation and sleeping on a featherbed we decided to buy one for our home. Did the research and the Company Store had best ratings. We are thrilled with it ( it does make it hard to get out of bed because it's so cozy)
Barbara, thank you for sharing your experience! We’re delighted to hear the featherbed is earning its ‘cloud’ reputation and making mornings a little sweeter. It means a lot to us that you feel right at home with your purchase.
Ordered mattress topper as reviewed by NY times. Quick and easy!
The Company Store, has such a beautiful selection of gorgeous bed linens. The colors are incredible and the texture is so luxurious🌹
Thank you so much, Janice! We’re delighted to hear that the colors and texture of the duvet exceeded your expectations. Your trust means a great deal to us, and we look forward to continuing to create beautiful items for your home.
Great Website! Gorgeous products! Easily navigated! High quality product
I read on the WireCutter that their favorite down alternative mattress topper was from The Company Store. I purchased it online which was very fast and easy to do, and it got here the next week. It is so very comfortable.
Thank you so much for sharing your experience, Drew! We’re thrilled the entire process felt effortless and that the comfort is enhancing your sleep so well. We look forward to helping you create even more restful moments in the future.
Very easy site to navigate. Love you accept Apple Pay. I can't wait for a better night sleep.
I look forward to the Fall sale for 30% off! I understand that there may be things that sell out. But I keep trying and often restocking must happen. But somehow I never seem.to qualify for the 30% off. They bump it.down.to 20% off. Just co fusing to me. I love Company Store products so I am grateful when I do get the products I want. My fall selections are beautiful!
Hi Pepper, thank you for sharing your experience and for appreciating our products! We truly value your feedback and are working to make promotions clearer. Our sale does offer 30% off on selected best sellers at this time, products are marked as such. Also, if your order is over $100, you get 25% off almost everything and free shipping. Items are marked if they are not eligible for the sale price. Please feel free to reach out anytime—we’re here to help ensure you get the best value on your favorite styles.
I never seem to be able to get the 30% off sale. Items are always sold out but then when the discount drops they becomes available again?
The sheet sets are always of high quality; and there is a lot to choose from. The bathroom towels are of high grade thickness to feel and look grand.
Jeanne, thank you so much for your wonderful feedback! We're delighted to hear that the quality and variety of our products contribute to a luxurious feel, and we truly appreciate your thoughtful praise. It’s customers like you who inspire us to maintain our high standards every day.
It was easy to navigate to other areas. I think your product's are of good quality and love the bright colors in the sheet sets.
Over the years, my 'go to' online store for blankets, duvets and duvet covers is The Company Store. It's such a great resource!
Susan, thank you so much for coming back to us over the years—it means the world to know we’re your trusted pick. We’re always here to keep bringing you favorites that feel just right at home! Please don’t hesitate to reach out anytime if there’s anything we can do to make your experience even better.
Thank you for adding Fastlane. I'm not a tech guru so this helped a lot.
I enjoyed the web site, but had some questions, so I called customer service and spoke with a woman who definitely knew the products and helped me with the purchase. I ordered one comforter for my twin size bed XL and she was right that it would fit well. I received it two days later and have been using it and like it a lot. It is light weight, warm enough,. But not hot.
Thank you for sharing your experience, Hanan! We would first like to apologize that the second customer care representative did not assist you to your satisfaction. Great customer experience is our goal and thank you for bringing this to our attention. It is wonderful that you were impressed with the first representative that assisted you, and we are thrilled that that you are very happy with the item she recommended. It is great that your online experience was smooth. You are a valuable customer and thank you for ordering with us.
Friendly website and friendly customer service. Thank you.
Our king-size mattress is 13" thick, and the sheets are too big. The company store does not it seems offer options for mattresses of different depths. They are otherwise nice sheets.
When specifically looking for KING sheets, the interface keeps changing to another size.
The comforter and shams that I ordered arrived on time, as promised... beautifully packaged, and in perfect condition. They were everything I was hoping for. The color, as shown on the computer screen, was absolutely exact. If I have a "regret", it's that I couldn't find a bedskirt with a 14" drop to coordinate with it! (If anyone at Company Store has a suggestion, let me know!). The quality of the items are top-notch... so, so pleased!
Thank you so much, Christina, for sharing such an awesome review! We're thrilled you are very happy with your purchase, and it was exactly as described. We completely understand the challenge with bed skirt options, and we will continue exploring options to expand our product line in order for our customers to find all the items that they need. Your satisfaction means everything to us!
I bought a bedskirt and matelasse bedspread probably 10 or more years ago from you, and it still looks brand new! Loved it then, still love it, but it's the wrong color -- (and I didn't want to tackle dying it the right color!). I think your products are top-notch, excellent quality, and I' am hoping that I have ordered the right color -- knowing you have an easy return policy helped me to at least order and see if it is what I think it will be! Love your site and products!
Simply couldn't be more pleased with the percale cotton bedding. From topper to pillow, the crisp softness of the percale cotton has been my best experience in a comfortable nights sleep.
Thank you so much, Matthew, for sharing your experience with our percale cotton bedding. We're thrilled to hear it’s making a difference in your comfort and sleep quality. Your satisfaction means everything to us!
Premium products at fair prices. Thank you. I feel way more wealthy than I am living like this!
Sure was user friendly ( which is important to me), order was delivered within reasonable time. Quality of sheets is great. No complaints.
Thank you so much, Candace, for your kind words and for highlighting the ease of ordering as well as the quality of the sheets. We’re glad everything arrived promptly and met your expectations! Your satisfaction means a lot to us.
1 st time shopping here and it went smoothly. I would definitely shop here again
Answer: It has been easy to get hold of customer service and eventually worked out multiple problems. Let me add, their were too many problems to continue doing business with the company.
Answer: Legitimate company. My first time ordering, but I’ve found my sheets to be the best quality. Customer service resolved a shipping issue, immediately!
Answer: Not only that, but return labels are much cheaper than paying retail USPS charges. Never shopping there again.
Steve, thank you so much for sharing your thoughtful feedback. We're delighted the quilt’s vibrant colors and cozy warmth have exceeded your expectations, even with those hardworking furry 'testers' at home! We look forward to providing comfort for many more days to come.