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The Company StoreReviews 462

4.0

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From the business

We are proud to boast more than 110 years of comfort expertise. The Company Store started out as the LaCrosse Garment Manufacturing Company in La Crosse, WI in 1911. Given frigid winters, it’s no surprise the Scandinavian immigrants living there searched for ways to keep warm, crafting the down comforters and featherbeds that were traditional back home, in addition to winter clothing made with down. That quality and craftmanship became the foundation of The Company Store.


thecompanystore.com
Founded in 1911
Weehawken, NJ, United States
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The Company Store Reviews Summary

The Company Store has a rating of 4 stars from 462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Company Store most frequently mention high quality, pillow cases and duvet cover. The Company Store ranks 2nd among Bedding sites.

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4,176 reviews

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Wisconsin
1 review
0 helpful votes
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Look carefully at the description before you order
October 21, 2025
Updated review

Wanted a quality DOWN comforter and put that as my search parameter. I saw a lightweight one. I looked at the pics and saw one with a container of white feathers. Since my current comforter is spitting black feathers I ordered that comforter. It was a down alternative comforter, which I do not want. I was told I can send it back, pay a minimal amount and get my down comforter. Being housebound with lung issues, that was just too much. It arrived later than anticipated, but when it came I decided I'll just keep the inferior fake down comforter. Either study the descriptions or buy somewhere else!

Date of experience: October 11, 2025

Bought a down comforter recently and it was full of...
October 4, 2025
Previous review

Bought a down comforter recently and it was full of dark feathers that kept poking out - but not for long as they came raining out! It was indeed cheaper than your comforters, but not worth the lower price!

Date of experience: September 24, 2025
New York
1 review
0 helpful votes
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Cancellation
October 20, 2025
Updated review

I tried to cancel my order of a new comforter because I decided to use my old one, also purchased at the Company Store. I was unable to cancel it and was given no instruction or help in returning the new one.

Date of experience: October 10, 2025

Easy to find what I'm looking for and easy to check...
October 12, 2025
Previous review

Easy to find what I'm looking for and easy to check out. I've been satisfied with everything I've ordered from the Company Store.

Date of experience: October 2, 2025
Pennsylvania
1 review
0 helpful votes
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Great merchandise - good service up to a point
October 20, 2025
Updated review

The Company Store has beautiful products - and always lovely new things. It's truly unique in its offerings - you'll get new ideas, you'll see beautiful colors, gorgeous new designs - and uncomplicated online ordering - only once did my order go awry and I'm still waiting on that order but every other time my experience with the Company Store has been very good - I have yet to call them to track down the missing order -

Date of experience: October 10, 2025

You have lovely merchandise
October 3, 2025
Previous review

You have lovely merchandise - beautiful patterns, always something new, the website works smoothly. It's easier and far more productive to browse through your well-stocked online website -I get ideas looking through your website - I can update the look of our unused bedrooms from the comfort of home -

Date of experience: September 23, 2025
New York
1 review
0 helpful votes
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Quality light weight quilt.
October 20, 2025
Updated review

This quilt has nice rich colors, brighter than in the photos which was a nice surprise. This quilt is thinner than the usual ones from The Company Store but surprisingly warm. I hope this one lasts as long as the last one we purchased from TCS especially with 4 cats making muffins on it all day.

Date of experience: October 10, 2025
Alexis T. — The Company Store Rep
1 day ago

Steve, thank you so much for sharing your thoughtful feedback. We're delighted the quilt’s vibrant colors and cozy warmth have exceeded your expectations, even with those hardworking furry 'testers' at home! We look forward to providing comfort for many more days to come.


Excellent site to review items. Answers all questions...
October 13, 2025
Previous review

Excellent site to review items. Answers all questions... thank you.

Date of experience: October 3, 2025
California
1 review
0 helpful votes
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High Recs for The Company Store
October 19, 2025
Updated review

I have bought my bedding and bath supplies from The Company Store now for over 20 years. Every product that I've bought is very good quality, and I still have towels that are over 15 years old. The bedding is top quality as well. My guests always compliment me on the pillows and bedding! And as usual, the pillow I brought is very comfortable and exceeds my expectations. I do not shop anywhere else for my bedding or bath.

Date of experience: October 9, 2025
Diane M. — The Company Store Rep
2 hours ago

Eileen, thank you so much for being a loyal customer for over 20 years and for sharing your heartfelt feedback. It’s wonderful to hear that our pillows and towels have added comfort and warmth to your home for so long—your satisfaction means the world to us! We're honored to be your go-to choice and look forward to continuing to exceed your expectations.


All the products that I have bought with The Company...
October 2, 2025
Previous review

All the products that I have bought with The Company Store are outstanding, excellent quality.

Date of experience: September 22, 2025
New Jersey
1 review
0 helpful votes
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Items did not look like the photos
October 19, 2025
Updated review

I ordered items for a baby's room, but one item sold out and they shipped the other items before I could say I do not want an incomplete set. A fee is charged to restock each item which is frustrating.

Date of experience: October 9, 2025
Diane M. — The Company Store Rep
2 hours ago

Thank you for your feedback, we are sorry to hear about your experience. Our team reached out to resolve this matter. Please know we are always here to assist and welcome the chance. You can reach us directly at 1-800-323-8000.


Website jammed for 4 hours, but I thinkmy order went...
October 2, 2025
Previous review

Website jammed for 4 hours, but I think
My order went through.

Date of experience: September 22, 2025
Illinois
1 review
0 helpful votes
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Love the colors
October 18, 2025
Updated review

The sheet and matching pillow cases are very pretty. Rich colors and cotton if very soft. Looking forward to putting the sheet on.

Date of experience: October 8, 2025
Paulette M. — The Company Store Rep
3 days ago

Kathryn, thank you so much for your kind words! We’re thrilled to hear you’re enjoying the rich colors and softness, and we hope the sheet brings comfort and beauty to your space for a long time. Your appreciation truly means the world to us.


Like description of each article with needed measurements
October 11, 2025
Previous review

Like description of each article with needed measurements

Date of experience: October 1, 2025
Connecticut
1 review
0 helpful votes
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Disappointed
October 18, 2025
Updated review

I received 5/6 items ordered. Those I got are fine. Good quality, as expected, etc. the item that didn't arrive was the main item I ordered. It was a gift for my wife. After the order went through & was paid for I waited two days for confirmation. I then received a message apologizing to say this item was out of stock. No money refunded to my account yet & no gift. Not impressed The Company Store.

Date of experience: October 8, 2025

I started checking out on my cell phone but was repeatedly...
October 10, 2025
Previous review

I started checking out on my cell phone but was repeatedly unable to access the payment option. I had to move to my laptop & am finally finished now. Kind of a pita if you ask me.

Date of experience: September 30, 2025
West Virginia
1 review
0 helpful votes
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Just as expected
October 17, 2025
Updated review

The color of my towels and bath mats were exactly as they were portrayed online. The customer service and website were very good.

Date of experience: October 2, 2023
Rose B. — The Company Store Rep
4 days ago

Carol, thank you for sharing your experience and your trust in us. We're delighted the towels were just as described. It is also wonderful that you are pleased with your online experience, and our customer care team. Your great feedback is appreciated and look forward to continue brightening your home with quality products.


Love the product as there are such a wide variety of...
October 10, 2025
Previous review

Love the product as there are such a wide variety of nice colors. Service and shipping very efficient.

Date of experience: September 30, 2025
New Jersey
2 reviews
0 helpful votes
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Sleeping on a cloud
October 17, 2025
Updated review

After being on vacation and sleeping on a featherbed we decided to buy one for our home. Did the research and the Company Store had best ratings. We are thrilled with it ( it does make it hard to get out of bed because it's so cozy)

Date of experience: October 7, 2025
Rose B. — The Company Store Rep
4 days ago

Barbara, thank you for sharing your experience! We’re delighted to hear the featherbed is earning its ‘cloud’ reputation and making mornings a little sweeter. It means a lot to us that you feel right at home with your purchase.


Ordered mattress topper as reviewed by NY times
October 10, 2025
Previous review

Ordered mattress topper as reviewed by NY times. Quick and easy!

Date of experience: September 30, 2025
Macao
1 review
0 helpful votes
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Gorgeous Duvet
October 16, 2025
Updated review

The Company Store, has such a beautiful selection of gorgeous bed linens. The colors are incredible and the texture is so luxurious🌹

Date of experience: October 6, 2025
Alexis T. — The Company Store Rep
4 days ago

Thank you so much, Janice! We’re delighted to hear that the colors and texture of the duvet exceeded your expectations. Your trust means a great deal to us, and we look forward to continuing to create beautiful items for your home.


Great Website!
September 29, 2025
Previous review

Great Website! Gorgeous products! Easily navigated! High quality product

Date of experience: September 19, 2025
North Carolina
1 review
0 helpful votes
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Really Smooth from order to delivery to sleep!
October 16, 2025
Updated review

I read on the WireCutter that their favorite down alternative mattress topper was from The Company Store. I purchased it online which was very fast and easy to do, and it got here the next week. It is so very comfortable.

Date of experience: October 6, 2025
Alexis T. — The Company Store Rep
5 days ago

Thank you so much for sharing your experience, Drew! We’re thrilled the entire process felt effortless and that the comfort is enhancing your sleep so well. We look forward to helping you create even more restful moments in the future.


Very easy site to navigate
October 8, 2025
Previous review

Very easy site to navigate. Love you accept Apple Pay. I can't wait for a better night sleep.

Date of experience: September 28, 2025
Ohio
1 review
0 helpful votes
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Confusing
October 15, 2025
Updated review

I look forward to the Fall sale for 30% off! I understand that there may be things that sell out. But I keep trying and often restocking must happen. But somehow I never seem.to qualify for the 30% off. They bump it.down.to 20% off. Just co fusing to me. I love Company Store products so I am grateful when I do get the products I want. My fall selections are beautiful!

Date of experience: October 5, 2025
Paulette M. — The Company Store Rep
6 days ago

Hi Pepper, thank you for sharing your experience and for appreciating our products! We truly value your feedback and are working to make promotions clearer. Our sale does offer 30% off on selected best sellers at this time, products are marked as such. Also, if your order is over $100, you get 25% off almost everything and free shipping. Items are marked if they are not eligible for the sale price. Please feel free to reach out anytime—we’re here to help ensure you get the best value on your favorite styles.


I never seem to be able to get the 30% off sale
October 5, 2025
Previous review

I never seem to be able to get the 30% off sale. Items are always sold out but then when the discount drops they becomes available again?

Date of experience: September 25, 2025
Iowa
1 review
0 helpful votes
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Quality Products
October 15, 2025
Updated review

The sheet sets are always of high quality; and there is a lot to choose from. The bathroom towels are of high grade thickness to feel and look grand.

Date of experience: October 5, 2025
Paulette M. — The Company Store Rep
6 days ago

Jeanne, thank you so much for your wonderful feedback! We're delighted to hear that the quality and variety of our products contribute to a luxurious feel, and we truly appreciate your thoughtful praise. It’s customers like you who inspire us to maintain our high standards every day.


It was easy to navigate to other areas
October 8, 2025
Previous review

It was easy to navigate to other areas. I think your product's are of good quality and love the bright colors in the sheet sets.

Date of experience: September 28, 2025
North Carolina
1 review
0 helpful votes
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Reliably great quality
October 15, 2025
Updated review

Over the years, my 'go to' online store for blankets, duvets and duvet covers is The Company Store. It's such a great resource!

Date of experience: October 5, 2025
Paulette M. — The Company Store Rep
6 days ago

Susan, thank you so much for coming back to us over the years—it means the world to know we’re your trusted pick. We’re always here to keep bringing you favorites that feel just right at home! Please don’t hesitate to reach out anytime if there’s anything we can do to make your experience even better.


Thank you for adding Fastlane
September 28, 2025
Previous review

Thank you for adding Fastlane. I'm not a tech guru so this helped a lot.

Date of experience: September 18, 2025
New York
1 review
0 helpful votes
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I enjoyed the web site, but had some questions, so I called customer service and spoke with a woman who definitely knew the products and helped me with the purchase. I ordered one comforter for my twin size bed XL and she was right that it would fit well. I received it two days later and have been using it and like it a lot. It is light weight, warm enough,. But not hot.

Date of experience: October 4, 2025
Rose B. — The Company Store Rep
7 days ago

Thank you for sharing your experience, Hanan! We would first like to apologize that the second customer care representative did not assist you to your satisfaction. Great customer experience is our goal and thank you for bringing this to our attention. It is wonderful that you were impressed with the first representative that assisted you, and we are thrilled that that you are very happy with the item she recommended. It is great that your online experience was smooth. You are a valuable customer and thank you for ordering with us.


Friendly website and friendly customer service
October 7, 2025
Previous review

Friendly website and friendly customer service. Thank you.

Date of experience: September 27, 2025
Florida
2 reviews
0 helpful votes
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King size supima satin sheets.
October 14, 2025
Updated review

Our king-size mattress is 13" thick, and the sheets are too big. The company store does not it seems offer options for mattresses of different depths. They are otherwise nice sheets.

Date of experience: October 4, 2025

When specifically looking for KING sheets, the interface...
October 7, 2025
Previous review

When specifically looking for KING sheets, the interface keeps changing to another size.

Date of experience: September 27, 2025
California
1 review
0 helpful votes
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As pretty as its picture
October 14, 2025
Updated review

The comforter and shams that I ordered arrived on time, as promised... beautifully packaged, and in perfect condition. They were everything I was hoping for. The color, as shown on the computer screen, was absolutely exact. If I have a "regret", it's that I couldn't find a bedskirt with a 14" drop to coordinate with it! (If anyone at Company Store has a suggestion, let me know!). The quality of the items are top-notch... so, so pleased!

Date of experience: October 4, 2025
Rose B. — The Company Store Rep
7 days ago

Thank you so much, Christina, for sharing such an awesome review! We're thrilled you are very happy with your purchase, and it was exactly as described. We completely understand the challenge with bed skirt options, and we will continue exploring options to expand our product line in order for our customers to find all the items that they need. Your satisfaction means everything to us!


I bought a bedskirt and matelasse bedspread probably...
October 7, 2025
Previous review

I bought a bedskirt and matelasse bedspread probably 10 or more years ago from you, and it still looks brand new! Loved it then, still love it, but it's the wrong color -- (and I didn't want to tackle dying it the right color!). I think your products are top-notch, excellent quality, and I' am hoping that I have ordered the right color -- knowing you have an easy return policy helped me to at least order and see if it is what I think it will be! Love your site and products!

Date of experience: September 27, 2025
Minnesota
1 review
0 helpful votes
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Percale Cotton
October 13, 2025
Updated review

Simply couldn't be more pleased with the percale cotton bedding. From topper to pillow, the crisp softness of the percale cotton has been my best experience in a comfortable nights sleep.

Date of experience: October 3, 2025
Alexis T. — The Company Store Rep
1 week ago

Thank you so much, Matthew, for sharing your experience with our percale cotton bedding. We're thrilled to hear it’s making a difference in your comfort and sleep quality. Your satisfaction means everything to us!


Premium products at fair prices
October 6, 2025
Previous review

Premium products at fair prices. Thank you. I feel way more wealthy than I am living like this!

Date of experience: September 26, 2025
Louisiana
1 review
0 helpful votes
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Sweet
October 13, 2025
Updated review

Sure was user friendly ( which is important to me), order was delivered within reasonable time. Quality of sheets is great. No complaints.

Date of experience: October 3, 2025
Alexis T. — The Company Store Rep
1 week ago

Thank you so much, Candace, for your kind words and for highlighting the ease of ordering as well as the quality of the sheets. We’re glad everything arrived promptly and met your expectations! Your satisfaction means a lot to us.


1 st time shopping here and it went smoothly
October 5, 2025
Previous review

1 st time shopping here and it went smoothly. I would definitely shop here again

Date of experience: September 25, 2025