Overview
The First Group has a rating of 4.4 stars from 1,543 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The First Group most frequently mention good experience, customer service and dubai lifestyle. The First Group ranks 3rd among Real Estate sites.
Good in the beginning, but I slowly started feeling pushed to make a decision, when I declined I experienced a change in expression and refused to drop to the hotel, from where I was initially picked up by the driver, however managed to drop to some spot in the middle. I think that if the offer has excellent benefits, then the client will come back in the future, it does not matter if he chooses not to decide on the spot.
The managers on charge of marketing are very professional in their conduct. There no peer pressure to sign up package. I think this is a genuine company with excellent code of conduct from it's manager.
From the receptions I was treated like a king.
I went around Dubai saw different hotels you own & till we reached your future projects
It was great experience
Dear Mr. Sethomo,
We are thrilled to hear that you had an excellent experience with us at The First Group! Thank you for sharing your positive feedback.
We look forward to serving you again in the future!
Warm regards,
The First Group
Our Dubai trip was nothing short of amazing, and a big part of that was thanks to Nader! He did an excellent job planning everything and went out of his way to secure the hotel we wanted, even though it was fully booked. His effort and dedication didn't go unnoticed.
Beyond the planning, we truly enjoyed every moment of our trip—from the stunning sights to the incredible experiences Dubai has to offer. Everything was seamless, making it a trip to remember. We'll definitely be recommending many people back in our country.
Dear Mr. David,
We are thrilled to hear that you had an excellent experience with us at The First Group! Thank you for sharing your positive feedback.
We look forward to serving you again in the future!
Warm regards,
The First Group
Too much pressure was put on us to sign up immediately without your team revealing any financial
Details and contracts. Everything was shown on paper written on pen!
Dear Mr. Ramakrishna,
We would like to review your situation further and ask that you contact us at customer.support@thefirstgroup.com so a team member can reach out to you directly.
Kind regards,
The First Group
My visit to Dubai was a truly rewarding experience. I'd like to express my appreciation to The First Group assisted by Mr Islam for arranging our tour of its operations and its and hotel portfolio to invest in the future. The explanation of the concept with facts and figures made us feel that investing in First group project would propel us to a great opportunity.
Dear Mr. Mohamed,
We are thrilled to hear that you had an excellent experience with us at The First Group and Mr. Islam! Thank you for sharing your positive feedback.
We look forward to serving you again in the future!
Warm regards,
The First Group
Many promises has been not kept. Salesman was very pushy and wanted me to close the deal the same day... Also I wasn't allow to check with my tax advisor in Europe... I really wanted to invest a lot of money and didn't work out. I will try to find other Dubai groups.
Hello,
In an effort to better understand your situation, we request that you email us directly at customer.support@thefirstgroup.com with your contact details and a member of our team will reach out to you to address your concerns.
Regards,
The First Group
During last 2 months we have been in contact with employees of The First Group and Aria Vacation Members Club. We are very happy and impressed with the level of customer service and hospitality we received. They are kind and patient when dealing with all matters.
Dear Mr. Khaled,
Thank you for your feedback. We're glad to hear that your experience was positive overall.
Warm regards,
The First Group
I was Lucky to have Isabelle Manga as my customer assitante during my stay as she made everything in her power to assist me and make my stay perfect. The planning was given before my stay but I could change things around and Isabelle always replied in a timely manner to assist me. My stay was better because of her. Many thanks
Dear Ms. Corinne,
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your stay in Dubai was made perfect thanks to the exceptional organization and support provided by Ms. Isabelle.
We look forward to welcoming you back for another stay in the future.
Warm Regards,
The First Group
à la vente du pack on m'a promis que la date d'expiration du pack pourrait être étendue car j'avais expliqué que les seules vacances où je pourrais revenir seront en Février, et il semble que cela soit compliqué et Amnay Belkadi (qui m'a vendu le pack e,n me disant que je ne devais pas m'inquiéter et qu'il pourra étendre jusqu'à Avril 2025 si besoin) semble avoir quitté le groupe. Cela ne me rassure pas du tout sur le sérieux du groupe. Et j'espère que mo séjour sera accepté malgré tout et que tout ira bien.
I had a fantastic experience with The First Group. From the very beginning, their commitment to quality was evident in their well-constructed properties and attention to detail. The customer service team was incredibly supportive and responsive, making the whole process smooth and enjoyable.
Dear Mr. Eduard,
We are thrilled to hear that you had an excellent experience with us at The First Group! Thank you for sharing your positive feedback.
We look forward to serving you again in the future!
Warm regards,
The First Group
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr. Edward,
We are thrilled to hear that you had an excellent experience with us at The First Group! Thank you for sharing your positive feedback.
We look forward to serving you again in the future!
Warm regards,
The First Group