Overview
ThePerfectRug has a rating of 4.6 stars from 462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePerfectRug most frequently mention and customer service. ThePerfectRug ranks 858th among Home Decor sites.
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I needed a custom-sized rug for a landing space on my stairs. I was able to order exactly the size I needed and found the fabric and color that I wanted. The rug is very durable, very attractive, and a perfect fit. It takes a few weeks to get the rug made and delivered, but it was worth the wait and the cost to get exactly what I needed.
Great choice of materials and patterns, which drew me in. I loved that I could custom size. However, both rugs left me disappointed because of the way they were bound. I wish the serge color matched better. On my first purchase, I custom picked my serge thread and didn't like it at all. So on my second order, I allowed the company to match the thread. Now, I'm stuck with it. For the money, I am very underwhelmed.
I received my rugs very quickly, and instantly was impressed with the workmanship and that they looked beautiful.
After searching every website that sold rugs I could not find a rug that would fit the room they way I wanted it to fit. It was frustrated with having to settle with a rug that was too small or too big and never the right fit and I was tired of getting rugs that did not sit 'square' with the room. I searched everywhere. Then I googled custom rugs and found ThePerfectRug and purchased a custom sized rug and rug pad that fit my room perfectly. They sent samples of the potential rugs that matched what I was wanting as far as a color and pattern. The ordering process, customer service and delivery was flawless. The rug was made well,came in the size ordered and sat perfectly 'squared' with the room.
I am looking to order another rug because im so happy with the outcome of this first order.
Great quality, nicely packaged for shipment. My only issue is that I ordered the rugs with the upgraded backing so the would stay in place. Unfortunately, the rugs walk very quickly when placed on carpet. The one placed on tile stays in place beautifully!
The puzzle rugs are the best, you can wash one by one and piece together.
I purchased the Calypso rug in Barcelona Beige to cover our hardwood floors between the island and main countertop in our kitchen. It fits the space perfectly and looks beautiful! It is comfortable to stand on and easy to clean up. I would definitely purchase again!
Ordered a door mat. Quality and colors were all I hoped for. Delivery slow but was told in advance that it would be
Love my new runner. It's a custom sized runner, 14 feet long by 2.5 feet wide. The quality of the rug is excellent, and I added the non-slip backing which works perfectly! Easy to unroll and lay out. It looked perfect on my floor immediately.
The rug arrived, the edging that had been recommended by the company was sloppily finished. Customer service responded nicely and the rug was redone. After repair, it was better but far from Perfect. The overall color of the rug was darker than the sample. It looks dingy. The wool does feel nice on bare feet. Overall, not worth what I paid.
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- San Carlos, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members