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The Star Poster

Overview

The Star Poster has a rating of 4.7 stars from 376 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Star Poster most frequently mention fast delivery, customer service and good quality. The Star Poster ranks 5th among Personalized Gifts sites.

service
4
value
4
shipping
3
returns
3
quality
14
This company responds to reviews on average within 8 days

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298 reviews
How would you rate The Star Poster?
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Australia
1 review
0 helpful votes
Follow Amanda S.
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A great unique and personalised gift!
February 13, 2025

The print is presented well, with a lovely selection of options to choose from. It was packaged well to protect from breakage and the updates from placing the order to receipt were just the right amount of information for each stage of the order process.

Date of experience: February 3, 2025
Australia
1 review
0 helpful votes
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So happy with my poster
February 6, 2025

Simple and easy to order. I tried a few sites and was very confused. Then tried The Star Poster and was so relived to be able to navigate the site easily. 5 day delivery. Exactly what I ordered. Love it.

Date of experience: January 27, 2025
Australia
1 review
0 helpful votes
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Made from cheap materials and NOT professional quality. Arrived with a broken frame and poor packaging. You're better off making it yourself, in fact, a child could do better! Not happy guys, absolute waste of money.

The Star Poster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2025
Germany
1 review
0 helpful votes
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Well made poster and helpful customer support
January 18, 2025

The poster looks great and it looks like it was a successful gift :) The customer support was very helpful and efficient when I needed to change something about my order. Despite its size the frame is pretty light and it's going to be easy hanging it on the wall.

Date of experience: January 8, 2025
Canada
1 review
0 helpful votes
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Beautiful, professional poster!
February 26, 2025

Great customer service! Seamless from order to delivery. The customization, order process and the final product never disappointed. It was beautifully done and the frame was sturdier than it looked on the site. Will definitely recommend my friends to order their special maps from this site too!

Date of experience: February 16, 2025
California
1 review
1 helpful vote
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Magical
March 5, 2025

Reliable, i only paid for the poster with no frame as i can get a frame for cheaper at kmart so would recommend lowering the price of the frame and poster package. Otherwise so worth it, cant wait to get to me partner

Date of experience: February 23, 2025
Australia
1 review
1 helpful vote
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Overall the print looked great, really good quality. The shipping was also very quick which I appreciated as I needed it by a certain date as it was a present for my partner. However as the print did come in a frame I noticed when opening it that it had some smudge marks coming from inside the frame which means I just have to take it out and clean myself which I find a bit annoying especially since I payed more for it to be put in the frame as I did not want to put it in myself for that matter of worrying I would get marks in it.

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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Excellent Product 'n Service
January 31, 2025

The site is easy to use and gave proofreading fools the opportunity to be concise! Delivery came as expected and packaging wasn't harmed in the process. Brilliant idea! Thank you so very much

Date of experience: January 21, 2025
Canada
1 review
1 helpful vote
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Amazing customer service!
December 28, 2024

I bought this as a gift, I realized in over an hour that I got the day wrong. I got an email within a reasonable time with a code to repurchase for free with the correct date. I was so worried that I would have to pay again but it was such an easy fix! It arrived in a timely manner, even through the post strike. I know the recipient is going to love it! Will buy again for another occasion!

Date of experience: December 18, 2024
Tennessee
1 review
0 helpful votes
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Awesome!
December 30, 2024

The poster is amazing! The paper it is printed on is strong and the color is exactly as depicted on the website. Love the different features you can choose from to make your poster unique. Also it came in a very timely manner.

Date of experience: December 20, 2024