website thubmnail of TheStreet
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Michigan
1 review
1 helpful vote
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Scam like levels trying to cancel my subscription
October 31, 2022

It is 100% impossible to cancel your subscription. I have been redirected to different phone numbers, no help through customer support, unable to remove my credit card. This is insane that in 2022 a company will rip you off like this for outrageous amounts of money and make it as difficult to cancel.

This proves that is a horrible product, because they do everything in your power to prevent you from quitting or changing your mind. Do not get sucked into this scam trap.

Date of experience: October 31, 2022
Georgia
1 review
12 helpful votes
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I have been charged $409 for a renewal when I haven't used the site in months. Shows up on my credit card. Go try and cancel! They put you on hold, transfer you around from one operator or another, its really obnoxious. As a practicing attorney my time is valuable. And I am loosing money being here. In the end, I found that my own research and selections out performed what was contained in the materials. Do not get drawn into this rabbit hole and scam.

Date of experience: March 19, 2019
Arizona
2 reviews
15 helpful votes
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Ads Ads Ads -
July 9, 2019

If you want to sit through boring video ads, this is the place to go. Imagine paying over $300 a year and still be blasted with advertising every where to go, this web site is worst than Huffing Post. Tabloid stuff. Go ahead and give them your money so you can watch the same ads over and over and over again. 30 sec. Ads to watch someone give their opinion on a stock or event. Stupid. I would never join again.

Date of experience: July 9, 2019
Australia
1 review
9 helpful votes
Follow Reece H.
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I tried the trial found it average and stupidly forgot to cancel so after 14 days the full years subscription came out. Stupidly this occurred for a second year. Biggest issue is it is not easy to unsubscribe, you have to physically call them up to unsubscribe. Working as geologist in central Asia I found they are only open office hours so with the time difference and poor mobile coverage this process has become difficult. Emailing does not work they do not respond to please cancel, so now I have to set a 12am alarm get up in the middle of the morning and hopefully have mobile reception to cancel a subscription... clearly this is all about the money when they make it so hard to unsubscribe

Date of experience: March 5, 2020
Florida
1 review
5 helpful votes
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Good luck canceling
December 4, 2020

I signed up for this service after receiving a promotional offer. Everything is an ad or an up sell. I called three times to cancel. I can't get a hold of anyone and forced to leave a message. I got one call back and when I said I wanted to cancel, they hung up on me. I emailed customer service and they said they can cancel anyone. How convenient for fraudster Jim. Who does business like this in this day and age? Only Jim Cramer. I called the next day and got right thru. They said no problem my card would not be charged. I thought that was a little too easy so I asked how I can confirm. They said not a problem, they would send an email confirmation. My card was charged anyway. Now it's my word vs. fraudster Jim. I have all the phone records. I also emailed my complaint to customer service confirming what has occurred. Now I am disputing the charge with my credit card company. Avoid the hassle. No one should do business like this.

Date of experience: December 4, 2020
Canada
2 reviews
10 helpful votes
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Their is no free trial, Adds drive you nuts. The idea of paying for a service is so you don't have to look at any adds. I am amazed JIm Cramer is ok with this. And the trade suggestions have lots me a ton of money so far.

Date of experience: October 21, 2019
Alaska
1 review
10 helpful votes
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Waste of Money
February 20, 2020

Cramer is all blab, his stock picks are a loosing investment, do not buy into this guys portfolios. He needs a education on how to pick stocks... blab, blab, blab I surprised they even let him on the exchange floor.

Date of experience: February 20, 2020
Florida
1 review
2 helpful votes
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Going Downhill
November 30, 2023

I have been a subscriber for around 5 years. The quality and usefulness of the site has decreased dramatically over the past 6-12 months. The number of authors have decreased. The quality of authors have decreased (where is paul price?). As you scroll down the home page it's the same 3-4 articles repackaged under different section headers. They have obviously tried to cut back on costs and the quality of the product has suffered.

Date of experience: November 30, 2023
Illinois
1 review
1 helpful vote
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Upon visiting the above article page. I found it difficult to read the article. Pop-over spam was so bad that reading the article was near impossible. As if the on-page adverts were not already bad enuff. It is likely that I will block this site from future visits.

Date of experience: October 2, 2023
Switzerland
1 review
7 helpful votes
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Totally agree on other comments. One finally has to block the credit card and get a new one... frustrating.
I have back tested their UPGRADES and DOWNGRADES of individual stocks from January 4th YTD (June 27) on https://www.thestreet.com/author/*******/thestreet-quant-ratings/all.html?page=11.
Interestingly, more than half (!) of their Quant Ratings and recommendations would have made me lose 40 to 50% of the invested capital. Sometimes upgrades occur on peak (!) stock value... losing money right away, and downgrades occur on bottoms... making you miss the rally.
This looks like some serious and precise insider job here... for the biggies. TheStreet Quant Ratings and TheStreet recommendations both on CNBC and online result often a significant loss. My own research is traditional and keeps me in a comfortable profit zone.

Date of experience: June 27, 2019

Overview

TheStreet has a rating of 1.6 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TheStreet most frequently mention credit card and customer service. TheStreet ranks 145th among Stock Research sites.

service
2
value
2
shipping
1
returns
1
quality
2