Uplift Desk

I am very happy with my overall experience with UPLIFT. There's tons of options to customize the desk to make it exactly how you want it. Shipping was quick; however, I didn't receive all the boxes on the original shipping date. There were a few boxes that were delayed a few days, but they still came rather quickly and I think it was an issue with FedEx, not UPLIFT, although I'm not entirely sure. The desk was easy to assemble, and the instructions were simple and clear. The desk is solid and sturdy. Adjusting the desk height is quick and super smooth. And to top it off, the customer service is excellent. Shout out to Steven L. For helping me resolve an issue that was my fault during the ordering process. He was super friendly and accommodating. I appreciate the prompt follow-up email - thanks Steve. I would definitely order from UPLIFT again.

I needed help with ensuring my order was tax-exempt. I e-mailed the customer service address and Steven Lawrence got back to me very quickly. He worked with me to get the right information and to get the order processed quicky. He was helpful and kind every step of the way!

My desk was unfortunately damaged during shipping, but Sean from customer support promptly handled my request for a replacement. He went above and beyond to ensure it was replaced quickly! Sean was exceptionally helpful and understanding while offering me options to ensure my satisfaction as a customer. He was able to get a replacement shipped the next day!

Looking forward to purchasing here again! Thank you Sean for the great customer support!

Jamie answered all my questions and helped me find the perfect desk. I appreciated the information about Uplift's eco-friendly practices, the custom quote and link to purchase, and information on when my desk will ship. Thank you, Jamie!

Worked with Steven Lawrence from Uplift Desk in building an invoice and speccing the order to my needs. Steven was really helpful in our back-and-forth as he worked on creating an invoice for me and also finding the best deal he could apply to my order. I'm super excited to receive my desk, and can only speak on the purchase-side of the experience so far, which has been great.

I always dread having to deal with companies RMA process as it's usually a chore and I am the one that has to follow up for next actions. This was not the case for Danielle B and Uplift Desk. Danielle was very polite and very attentive throughout the whole process, even as I needed multiple shipments for replacements. The support, order and engineering teams work well and efficient together to take care of the customer. It is very clear the process is managed from the customer point of view. Danielle & team didn't give me the chance to be frustrated which is rare these days. I really appreciate Danielle's efforts through the life cycle of the case and she has skills that you can't teach.

Sean Arguera was very helpful. He even modified an existing order for us with slight changes for items better suited for us. He was very reliable through the entire process of ordering and delivery. He kept an open line of communication with us through the whole process.

When I received my desk, the large desktop had been damaged during shipping. I called Uplift Desk and was quickly connected to Courtland. He resolved the issue within a day or two; he was professional, knowledgeable, courteous and I would recommend this company and its services. A good product is a great product when there is support at this level. A+

I contacted customer support about my damaged desk from delivery. Sean Arguera was my customer service rep and he was very responsive within just a couple of hours of my request. He helped get my issue resolved and had another desk top ready to ship out in just a couple of days. Thank you Sean!

Great customer service!

I ordered an Eco-Curve desk, and the same day of delivery, I decided to have it installed. To my surprise, the desk top had a dent, and I was a little disappointed as I was going on a business trip and I already had a mess in my office as I disconnected everything to pass to my new desk. I called Uplift, but it was already out of business hours, so I decided to send an email. To my surprise, it was answered the next morning on a Saturday by Jamie Caudle. To my luck!

Jamie was amazing, providing solutions to fix the problem. Anyway, I wanted my desk to be brand new, as I ordered. Jamie was very patient with me and went above and beyond to fix my issue in a timely manner. She always responded to my emails right away, and I always felt like I was talking to a friend.

I was amazed by the level of customer-first mentality, and to be honest, not always do you find that type of service.

THANKS JAMIE! For making my day! You should get a raise!