business logo of VampireFreaks

VampireFreaksReviews 11,693

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,016
value
285
shipping
286
quality
4,767
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11,048 reviews

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Spain
1 review
0 helpful votes
Follow Mamen N.
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Los pantalones geniales, de una calidad exquisita. Me encantan. Contentísima. Los recomiendo. Muchas gracias 😊.

Date of experience: December 4, 2025
North Dakota
1 review
0 helpful votes
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I love this company!
December 13, 2025

I love this company! I adore the artwork, and the thoughtfully sourced dark offerings. I have many pieces of clothing that are now staples in my favorites. I will be placing more orders.

Date of experience: December 3, 2025
Nevada
1 review
0 helpful votes
Follow Genevieve A.
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Wow, I just had the most amazing shopping experience! Everything arrived on time for my boyfriends birthday, and the quality of the items is top notch. I'm seriously impressed with the selection they have too. It's so refreshing to find a place that really gets what you're looking for. I'll definitely be back for more purchases very soon!

Date of experience: December 3, 2025
California
1 review
0 helpful votes
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I know I can be a handful to deal with, but Customer Service has never let me down. They have real people that know what they are doing. Quality and Service is the name of the game and Vampire Freaks nails it!... consistantly. And that's what counts.

Date of experience: December 2, 2025
Indiana
1 review
0 helpful votes
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I got this cranium mug and it rocks!
December 8, 2025

I got this cranium mug and it rocks! I like that it's ceramic, so you can drink from it. It's not so some, printed from a 3-d printer, mug that you can't use. Thanks vampire freaks.

Date of experience: November 28, 2025
GB
1 review
0 helpful votes
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Marvellous merch
December 8, 2025

Marvellous merch - and so beautifully presented I didn't gift wrap it! The birthday girl spent ages carefully opening the bag just to preserve it! And ooooo... little surprises.
Great company, ghoulishly great stuff!

Date of experience: November 28, 2025
North Carolina
1 review
0 helpful votes
Follow Michelle S.
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I got a mystery bag, hoodie, and two shirts. Very happy with the order! Will be shopping more in the future! I love the variety and original designs and they kept me updated the whole time about where my package was and when I would get it.

Date of experience: November 26, 2025
California
1 review
0 helpful votes
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Lovee what i got!
December 6, 2025

Lovee what i got! Super cute fits greats super comfy too my order even came with stickers and a bracelet as extras which were adorbs!

Date of experience: November 26, 2025
Ohio
1 review
0 helpful votes
Follow Kyra M.
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Ad came across my Facebook feed and my love for creepy things drew my attention in. My oldest son enjoys creepy and gothic things as well so I bought him the mystery package for Creepmas. I do not plan on wrapping it due to the package being so freaking cool!
Ordering was a breeze and I received it less than a week after ordering!

Date of experience: November 25, 2025
North Carolina
1 review
0 helpful votes
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I see your ads all the time and finally peep through your online store and was convinced to finally buy something. I don't regret it. I'll be buying more very soon

Date of experience: November 23, 2025
Georgia
1 review
0 helpful votes
Follow Yen E.
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I loved their site from along time ago but when only the merchandise was the only thing left I decided to take a peak on the merchandise and since then it been another shopping place 💖

Date of experience: November 23, 2025
North Carolina
1 review
0 helpful votes
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I absolutely love the products, site, and every part of the shopping experience with your company. Will definitely be supporting again in the future!

Date of experience: November 21, 2025
California
1 review
0 helpful votes
Follow Jacqueline K.
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Usually everything is fine but the bracelet came broken and i sent a request for refund and all but have has no reply on your end.

Date of experience: November 21, 2025
Minnesota
1 review
0 helpful votes
Follow Kristina K.
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My order was shipped and arrived very quickly. The quality of the items and packaging was great! Can never go wrong ordering from VF!

Date of experience: November 21, 2025
Colorado
1 review
0 helpful votes
Follow Natasha B.
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One of my items was wrong, but the process to get the right item wasn't too hard. All the items were amazing quality. Shipping was kind of slow, but it was well worth the wait.

Date of experience: November 21, 2025
Florida
1 review
0 helpful votes
Follow Kitarateresa H.
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Love the products I bought and they are durable.
Shipped in a timely manner and was in perfect condition

Plus I got stickers! I love when companies send stickers 😝

Definitely will be shopping through your company way more!

Date of experience: November 20, 2025
Washington
1 review
0 helpful votes
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Been looking for a new company since black craft kinda went down in quality trying you guys for the first time so long as you keep this quality you have a return costumer!

Date of experience: November 19, 2025
GB
1 review
0 helpful votes
Follow Toska K.
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I really like all the clothes on the store, I feel like a kid in a candy shop. Found some clothes that I really liked and they showed up in reasonable time. Only thing I'd have any issue with is that shipping costs were rather high for me but other than that I have no complaints.

Date of experience: November 19, 2025
Ohio
1 review
0 helpful votes
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Happy with product
November 28, 2025

Happy with product. Shipping was a little slower than expected but no a huge concern as I was buying this as part of early Christmas shopping.

Date of experience: November 18, 2025
California
1 review
0 helpful votes
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Customer service was perfect
November 26, 2025

Customer service was perfect. The communication was constantly up to date, receiving messages about a delayed delivery, which was not their fault by any means.

Date of experience: November 16, 2025