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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Los pantalones geniales, de una calidad exquisita. Me encantan. Contentísima. Los recomiendo. Muchas gracias 😊.
I love this company! I adore the artwork, and the thoughtfully sourced dark offerings. I have many pieces of clothing that are now staples in my favorites. I will be placing more orders.
Wow, I just had the most amazing shopping experience! Everything arrived on time for my boyfriends birthday, and the quality of the items is top notch. I'm seriously impressed with the selection they have too. It's so refreshing to find a place that really gets what you're looking for. I'll definitely be back for more purchases very soon!
I know I can be a handful to deal with, but Customer Service has never let me down. They have real people that know what they are doing. Quality and Service is the name of the game and Vampire Freaks nails it!... consistantly. And that's what counts.
I got this cranium mug and it rocks! I like that it's ceramic, so you can drink from it. It's not so some, printed from a 3-d printer, mug that you can't use. Thanks vampire freaks.
Marvellous merch - and so beautifully presented I didn't gift wrap it! The birthday girl spent ages carefully opening the bag just to preserve it! And ooooo... little surprises.
Great company, ghoulishly great stuff!
I got a mystery bag, hoodie, and two shirts. Very happy with the order! Will be shopping more in the future! I love the variety and original designs and they kept me updated the whole time about where my package was and when I would get it.
Lovee what i got! Super cute fits greats super comfy too my order even came with stickers and a bracelet as extras which were adorbs!
Ad came across my Facebook feed and my love for creepy things drew my attention in. My oldest son enjoys creepy and gothic things as well so I bought him the mystery package for Creepmas. I do not plan on wrapping it due to the package being so freaking cool!
Ordering was a breeze and I received it less than a week after ordering!
I see your ads all the time and finally peep through your online store and was convinced to finally buy something. I don't regret it. I'll be buying more very soon
I loved their site from along time ago but when only the merchandise was the only thing left I decided to take a peak on the merchandise and since then it been another shopping place 💖
I absolutely love the products, site, and every part of the shopping experience with your company. Will definitely be supporting again in the future!
Usually everything is fine but the bracelet came broken and i sent a request for refund and all but have has no reply on your end.
My order was shipped and arrived very quickly. The quality of the items and packaging was great! Can never go wrong ordering from VF!
One of my items was wrong, but the process to get the right item wasn't too hard. All the items were amazing quality. Shipping was kind of slow, but it was well worth the wait.
Love the products I bought and they are durable.
Shipped in a timely manner and was in perfect condition
Plus I got stickers! I love when companies send stickers 😝
Definitely will be shopping through your company way more!
Been looking for a new company since black craft kinda went down in quality trying you guys for the first time so long as you keep this quality you have a return costumer!
I really like all the clothes on the store, I feel like a kid in a candy shop. Found some clothes that I really liked and they showed up in reasonable time. Only thing I'd have any issue with is that shipping costs were rather high for me but other than that I have no complaints.
Happy with product. Shipping was a little slower than expected but no a huge concern as I was buying this as part of early Christmas shopping.
Customer service was perfect. The communication was constantly up to date, receiving messages about a delayed delivery, which was not their fault by any means.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!