I had only shopped on this site once and it was the worst. I made a complete purchase and checked out and they sent me an invoice and I printed it out and they even took the payment method I had chosen for my payment and for 3 days I had not heard from them and I contacted them asking why they had not sent me anything that stated it Shipped and they sent me an email saying it was cancelled and not available, but when I went back online the exact Top was still online for sale. I then sent them another email explaining this to them and left a review of what they had done. I then received an advertisement from them with the very same top showing for sale with the words You would look good in this. Although the advertisement was false, claiming that I could go in and purchase this item that I had already purchased 7 days before that was cancelled. So I went back on and it was still there and the order information was still in my account as placed and being processed. Nothing at all saying this item has been cancelled. A very poor quality Website. Maybe they didn't like my choice of payment method or something wasn't right. I have complained a lot and they still don't send me anything explaining why. They are false advertising a product that they refuse to sell to me.

On December 6,2017, I placed an order from this company. 4 days later on December 10, I received an email with a 25% off coupon on the item I ordered. This item had not shipped or arrived yet. On December 11, I called VV andI waited on hold while loud, repetitive music played for over 30 minutes. Since I have a JOB, I could not wait any further. I then sent an email on that same day to request the refund. On December 18 I still had not received an email response from the company. I called VV again on the 18th, and after another 30+ minute hold time, I was disconnected. On December 19, I called again with another 30+ minute hold time and AGAIN, my call was dropped. I am astounded at the lack of service this company has shown. The prices they charge are outrageous and you'd think they'd treat their customers better than this. They should be embarrassed. DO NOT PURCHASE FROM HERE! I will continue to call and email until I receive a response. I will NEVER EVER EVER shop here again. FAILURE.