Judaica Web Store
Questions & Answers

Here’s what buyers have asked with answers from Judaica Web Store staff and previous consumers.

8
questions answered
0%
answered within 1 day
Answer:
It is awful! Stay away. I might as well have taken a $100 bill & thrown it in the garbage.
By Nancey B., over a year old

Answer:
Dear Customers! We are sorry for the delay you had in receiving a response. Please note that around the beginning of this year we have had same major managerial changes in the company. Thankfully, everything is being dealt with and we'll be sure to get to you within 24 hours. Please note that it is Fridays and Saturdays that are not working days here in Israel. Thank you! Shlomi Customer Service JudaicaWebStore
By Arik B., over a year old

Answer:
Hi Lisa, I am sorry to hear that. Can you please email us your order number to customerservice@judaicawebstore.com All the best, Judaica Webstore.
By Arik B., over a year old

Answer:
Hi Elliot, Thank you for your order. Can you please email us at customerservice@judaicawebstore.com with your order number so we can assist you. All the best, Judaica Webstore
By Arik B., over a year old

Answer:
Hi Linda, Could you please provide me first with the SKU (product code) of the item you're referring to? It is located on the product's page, below the title of the product. Also, feel free to open a support ticket by e-mailing customerservice@judaicawebstore.com
By Arik B., over a year old

Answer:
Doubtful. Their shipping is the reason for most of their bad reviews, it takes a LONG time for anything to arrive.
By Don D., over a year old

Answer:
They lie ALL the time on shipping. Truly- until they get this together and get some integrity, this company should go out of business.
By Jen M., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?