Overview
Judaica Web Store has a rating of 3.1 stars from 264 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Judaica Web Store most frequently mention customer service and dead sea. Judaica Web Store ranks 1st among Jewish sites.
I am very disappointed with my whole purchase experience wit Judaica Webstore.com. There website is misleading. They state the price of their products in $ but they fail to mention it is American dollars which means I ended up paying nearly 25% more and when I complained they gave me a 7% discount. Judaica Webstore did not help with follow up support when my purchase was two weeks overdue nor when it became over a month overdue. I received e mails that did not address the issue. Altogether a very disappointing retail experience!
I would definitely not buy from Judaica Webstore.com again!
My order arrived today, and I can not express how delighted I am in the superior workmanship.
I love these sandals so much! Perfect fit.
Thank you so much. No where can deliver such a Beautiful hand made high quality sandal.
I cannot wait to show these off and recommend this store
I bought a menorah as an engagement gift for my daughter. It was nothing like the beautiful 3D artwork shown on their website. It was a 1/8 inch piece of cheap metal bent with a wave in it, poorly spray painted with bumps and splotches. It also had a lot of scratches along the edge. It was a very expensive at almost $399 Canadian with tax. I also had to pay an additional $63 for customs and duties. I returned it for a refund and was told that I'd have to pay the postage which was $77 for a trackable parcel. According to their website, if the product is defective they will pay for return shipping. They refused saying that the menorah would get scratched with use. I kid you not. I am out more than $150 for a cheap, shoddy piece of artwork. This company is no better than these fly-by-night operators that want nothing more than to scam you.
My experience in dealing with Judaica online was very easy and their site is simple to navigate. The goods purchased were dispatched and received very quickly.
I have been more than happy with what I chose and the in depth descriptions are very helpful.
Will certainly use again and highly recommend.
I purchased 6 mezuzahs and none of them were kosher after checking them by the temple. After I contacted them to return the items, they said it's after the 2 weeks return window. How are you in the business of selling religion items and goods but do wrong to customers! STAY AWAY and shop else way.
As we wrote you previously, we need to be notified within 7 days of receiving the item and unfortunately, your order is from more than 6 months ago.
First, we can guarantee you that the Scrolls are Kosher. They are checked twice, once by a Scribe and once by a specialized Computer Software and they are written by well respected Sofer Stam's in Bnei Brak.
We have experienced in the past, Rabbi's that have said our Scrolls are not Kosher only to go on to charge more for Scrolls that they sell, while were not saying this is the case, we can tell you that we sell thousands of all kashrut levels of Scrolls a month to Jews of all levels of observance to places all over the world without issue.
I ordered and did not receive a necklace May 2nd of this year. I paid for express shipping as well and never received my necklace. I have been writing to this company several times with only the response of a "ticket" received. No other contact and no refund. Total rip off and disgusting business practices
Ordered Granalix GranaGard omega 5. Waited almost a month. Horrible response and interest in finding order. Asked to send a new order, heat would effect the efficacy of the product. Shimi would get back to me in in 24 hrs. With search results. Shimi never did, he just closed ticket. Told me that it would take much longer for me to get a refund by charging back to my credit card. Then waiting for them.
Interesting comment.
My product was never delivered. My request for refund was declined.
I was demanded to file a missing package request with Italian post, while I do not speak Italian, do not live in Italy, and sent the package as a Hanukka gift.
The client service in this company is very bad and I will never buy anything from them again.
NEVER buy from this company. I was so excited to receive my new, beautiful menorah as my Hanukkah present from my mom. Upon lighting the first night candle, I melted the wax at the bottom of the candle to stabilize inside the large holes. The Shames is close to the back artistry and burned the entire art work, then melting the candles all over the bottom of the menorah, which led to having to rip my menorah off the glass piece it was on top of to reduce wax on the counter, which tore off a foot. Rather than replacing the customer service agent Shimi said it was a user error. I have used several menorahs in my 30 years of life and have had no difficulty before. Terrible quality and customer service. Never use this company, you will be extremely disappointed and your money will be wasted.
After reviewing the communications you had with our Customer Service Representative, you stated that you had melted wax to "stabilize" this is not safe and led to the issue of burning the menorah. This is infact a case of user error and we are not responsible for the damage that was caused.
I ordered a charm bracelet for my wife. Even though she has very thin wrists, the charm bracelet was way too small. Seems to be for a small child, not an adult. The money back guarentee is only good for 21 days, so since I ordered it in November for a christmas present in December, it's too late to return it. I am not able to leave a review on their website warning others about the size issue, which seems odd. All the reviews from their website are five stars; coincedence? I'll give the bracelet to my 3 year old neice, I'm sure it will fit her tiny wrist. Will not be buying from Judaica Web Store again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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