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Roomster
Questions & Answers

4,115 reviews

Here’s what buyers have asked with answers from Roomster staff and previous consumers.

117
questions answered
0%
answered within 1 day
Question:

I posted an ad on Craigslist and now I'm being spammed by Roomster. What's up with that?

Answer:
We do not post on Craigslist and do not spam or send any messages like this.
By John S., over a year old
See more answers (7)
Question:

S B. Said this: Does anyone actually read the Terms and Conditions before complaining about the auto-renewal policy? Obviously not. Definitely a sign of poor education in this country if people can't comprehend a paragraph longer than 3 sentences or less than 20 point font! Here is a reasonable reply to his complaint: The fee was for 5 day's. That is what we all read prior to accepting the fee for 5 day's. So we must have seen something very small somewhere but we had already read it was to be for 5 day's. Why would someone pay for 5 days for something then say immediately at the stroke of the clock "charge me again I really want 35 days - I didn't mean only 5 day's". Instead, they would have simply paid for 35 days. I have never done or seen a transaction as such. Get real, 20 font isn't necessary but yes at least 11! Trying to bring people down with NEGATIVE/DEMEANING criticism makes you look stuck up like a fool, heartless and a grouch - in general. Some people can just never admit they, or things are wrong when it hurts other people, especially when it involves pure conniving and revert to arguing or negativity instead. Please learn effective communication and mannerism one of these day's. - Christina A. In Oregon.

Answer:
Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
By John S., over a year old
See more answers (8)
Question:

How do I cancel my account? You continue to bill me

Answer:
Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
By John S., over a year old
See more answers (6)
Question:

How many of the five star reviews does Roomster post about itself?

Answer:
These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
By John S., over a year old
See more answers (3)
Question:

Links that a user has sent me do not work. Why is that? Here are the links: http://EaricasRooms.com And another said "get your room" Here is the link to the Craigslist ad they posted also: http://newyork.craigslist.org/mnh/roo/5064827663.html

Answer:
Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
By John S., over a year old
See more answers (4)
Question:

how do I get account undeleted. Quite the scam to delete an account with no way to contact them

Answer:
That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
By John S., over a year old
See more answers (4)
Question:

I respond to ad then get message but can't figure out where my message is on iPad or smartphone frustrating

Answer:
Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
By John S., over a year old
See more answers (2)
Question:

Has anyone had a bad issue with this room rental app in the laat few months?

Question:

So what do you want me to do for the boys tonight at the house and I can bring them to the house if they are not going back home and. Can Myles and al

Question:

Why my purchase payment not done

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