business logo of Blackbough
blackboughswim.com
swimwear, resort, casual men, womenAge 19-25, 26-45
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About the business


blackboughswim.com
Philippines
Blackbough is part of TEJ Natural Products Inc
Clothing item from BlackboughFashion apparel by BlackboughMerchandise from Blackbough clothing lineBlackbough fashion product

Business Highlights

General

Parent Company: TEJ Natural Products Inc
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $16
Free Shipping: sometimes
Free Shipping Detail: for orders above $100

Returns

Return Policy: free
Return Instructions: item(s) must be unworn and undamaged
Restocking Fees: no

Sustainability

Recycling Program: no
Responsible Materials: recycled

Product

Style: swimwear, resort, casual
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL), Women's (XS, S, M, L, XL)

Customer Service

Support Channels: email, chat
Support Email: aloha@blackboughswim.com

Payment Options

Payment Methods: card payments, PayPal, Apple Pay, Google Pay

How would you rate Blackbough?
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Blackbough Reviews Summary

Blackbough has a rating of 3.5 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. Blackbough ranks 45th among Swimwear sites.

service
5
value
4
shipping
5
returns
3
quality
4
Australia
1 review
0 helpful votes
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Horrible experience
November 3, 2023

"We offer FREE express international shipping on ALL orders over $100 USD" I spent over $200 dollars and they contacted me days after ordering, saying I would have to pay an extra $25 for shipping!

Their own policy says any additional fees for shipping will be calculated upon checkout… upon checkout I was given free shipping lol They don't honour their own policy!

Absolutely appalling, horrible customer service THEY ARE REFUSING TO GIVE ME THE FREE SHIPPING!

Date of experience: November 3, 2023
Virginia
1 review
1 helpful vote
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Best quality and service!
July 16, 2023

Ordered a pair of swimsuits + some matching shorts for my bf. I accidentally bought the wrong size but the customer service team was quick to assist and edit my order. I was super impressed with the quality and fit when I received the package 3 days later. The print is super vibrant and exactly like the website. The shorts are also great and the bf says it's incredibly comfortable. It was perfect for our summer trip. I highly recommend!

Date of experience: July 16, 2023
New Jersey
1 review
1 helpful vote
Follow B R.
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Poor Customer Service
June 21, 2023

Placed an order in May. Paid for priority shipping (2-3 days). Ask of June 21, still have not received the order, and is now listed as out of stock. Customer service kept emailing me that the order would ship shortly, but now has stopped responding.

Date of experience: June 21, 2023
Philippines
2 reviews
4 helpful votes
Follow Laura S.
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First off, the willow top is my absolute top favorite from blackbough. As a 36D it's one of the most supportive tops for me. Second of all, the colors of their prints are absolutely gorgeous. And the fabric is soo sturdy! If you're wondering if Blackbough are legit, they are one of the most consistent "IG" swimsuit brands I know who have been releasing amazing designs year by year.

Date of experience: May 28, 2021
Philippines
1 review
4 helpful votes
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Have been buying from this website for several years now and their suits keep getting better! I think the price is worth it especially compared to similarly priced premium brands! They are very responsive in social media and have had good experiences with support when needing help with my order

Date of experience: May 17, 2021
Philippines
1 review
6 helpful votes
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So glad I discovered this brand
March 26, 2021

I found out about this instagram brand from a friend. Really cute and nice-fitting designs! A bit pricey but it's worth it for me as I've literally never been more confident wearing a swimsuit before

Date of experience: March 26, 2021