Overview
BooksRun has a rating of 4.4 stars from 2,759 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.
The textbook I ordered was a loose-leaf copy. However, some of the pages cannot be used in the binder because the holes are ripped, and other pages are folded. But the other Textbook ordered was in good condition.
BooksRun offers a user-friendly website for pricing the books you want to sell. The label is emailed, and a quick visit to the Post Office yields a positive monetary return for your time and efforts. I highly recommend BooksRun for your textbook-selling needs!
Among the most valuable businesses in the country --- especially NOW with book banning and diminishing value on books period - is the recirculation of BOOKS in and out of people's lives. Books we keep for some period and then wish to recycle into the society of readers. BooksRun is a super company filling a treasured need
I had a great experience purchasing my book from this company. The book was exactly as described, in pristine condition, and was shipped quickly. I will definitely return for future purchases. Thank you.
Lost/loaned/gave away my copy and had a craving to read it again. These guys had it at my door in just a few days. Great condition (some of these older paperbacks become unglued and brittle with time). I am sated for now, but the tyranny of dependence and need will bring me back here. My new dealer.
I can't say anything about the book. It's a birthday present for my son who's interested in the topic. I do hate, though, all the rigmarole I have to go through to submit this review. I'd give them five stars if they'd delete this torture.
Greetings, we do understand the frustration that such a situation may have caused. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team
BooksRun made acquiring the textbook for my son's dual credit course pain-free. The book was better than described, competitively priced, and arrived quickly. They go above and beyond to ensure customer satisfaction, and, bonus, they facilitate the buyback process - making the entire experience hassle-free.
The book was packaged in a simple envelop, which for a travel from US to Europe is very light: the book was clearly damaged during transportation. I would have expected at least bubble wrap. Then to get the book I had to pay additional 10€ for customs duties, which was not planned; the cost of the book was 40€, so it represents 25% more. Knowing that I had paied for transportation and VAT... then I do not understand this extra cost.
Greetings, Please accept our apologies regarding the matter since we did not intentionally want to make the situation worse, but only to make it resolved in the best way. All orders are packed and sent by our facility following all the packaging guidelines. Sometimes the packages may be damaged during transit. We would like to help you out in this case and provide a satisfactory resolution, thus, please feel free to write to us with any further question or concern. Warm regards, BooksRun Team
The book we ordered was exactly as described and in great condition. Shipping was quick and arrived well before the anticipated date. Extremely happy with BooksRun and will definitely buy from their online store again.
I ordered a Saxon Math book. I understood that it was pretty used, but I didn't expect it to be falling apart and have pen answers written in the book to all the beginning questions. It is in pretty terrible shape, I wish there had been a clearer description and pictures to show what condition it was really in.
Greetings, Please accept our apologies regarding the matter since we did not intentionally want to make the situation worse, but only to make it resolved in the best way. All orders are packed and sent by our facility following all the packaging guidelines. Sometimes the packages may be damaged during transit. We would like to help you out in this case and provide a satisfactory resolution, thus, please feel free to write to us with any further question or concern. Warm regards, BooksRun Team
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- Brooklyn, NY, NY
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings, We are sorry to hear that you could not use the item purchased, however, we are always eager to resolve the issue amicably so that our most valued customers are satisfied with their purchases. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team