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Carfast.express
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Carfast.express

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MD
1 review
1 helpful vote
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Late Delivery car in Moldova...
November 21, 2024

Honestly, my experience with Carfast Express wasn't what I expected, to say the least. I won a Toyota Camry XLE 2020 with a 2.5-liter engine for $11,100 at a USA auction and was excited to finally have it shipped over to Moldova. But let me tell you, the delivery was a headache. The car arrived two weeks later than promised – two weeks! And during that time, I was left in the dark, without any clear updates or communication from their side.

I had to chase them down just to get basic answers about my own car. It's like they forgot that I was the one paying them for this service. When I finally got through to them, they gave me the usual excuses and promised they'd keep me informed, but by then, my patience was already thin. They eventually delivered the car in one piece, thankfully, but honestly, with service like that, I expected much better.

Date of experience: November 21, 2024
Netherlands
1 review
1 helpful vote
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Spent a long time choosing a company to deliver my car from the U.S., and went with this one because they seemed transparent, with full tracking throughout the journey. Even so, I was nervous as this was my first experience with overseas car delivery.

When the car finally arrived, I immediately noticed a paint chip on the bumper that wasn't there before. I contacted support right away and attached a photo. To their credit, they responded quickly, reviewed their photos from the warehouse, and confirmed that the damage occurred during transit. They offered to either replace the part or compensate me for the repair. I chose the compensation for simplicity, and within a few days, the funds were in my account.

While I appreciate the resolution, the damage was still disappointing, especially considering the effort I put into finding a reliable service. Even though they addressed the issue, I expected more from the experience overall.

Date of experience: November 4, 2024
Romania
1 review
1 helpful vote
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Best Car shipping From Usa
December 19, 2022

My name Alexandru, its reviews about my experience for buying car from USA online Autoauction

Buy used car from USA (Ford Mustang 5.0 gt) on Copart online auction with Carfast and Shipping to Constanța Romania. All was fast and best. If you need to buy any cars at USA car auction, Carfast the best diller for it))

Link https://carfast-express.com/auction/lots/*******-ford-mustang-gt-2020-vin-1fa6p8cf8l*******

3 steps how its was

1.) I find list of lots on auctions
2.) Compare more than 20 dillers who can buy and shipping car for usa auction
3.) Choose carfast because the operator answered the fastest and explained all the processes simply and quickly. ( Used online chat)
4.) For start work need pay 500 usd
5.) After buying a lot, company sent invoice from copart
6.) After pay, i whait car about 2 month. All this time there was constant feedback from my manager

Thanks my manager Alex

Date of experience: December 19, 2022
Express E. Carfast.express Rep
6 months ago

Hi Alexandru,

Thank you so much for taking the time to share your experience. It means a lot to us that everything went seamlessly for you and that our team was able to provide the support you needed, especially through clear and quick communication.

Your feedback about the steps you followed and your satisfaction with our service is incredibly valuable. We're happy that your Ford Mustang is now in your hands, and we hope it brings you a lot of joy!

If you ever have any questions, need assistance, or want to share updates about your car, don’t hesitate to reach out. We’re always here to help!

Wishing you many happy miles,
Carfast Express