Overview
Coleman Furniture has a rating of 4.4 stars from 3,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 685th among Furniture sites.
Instant Feedback
Very difficult to browse merchandise. Also disappointing to have the prices fluctuate so much. I had to settle for a different chest because of a $600 price increase on the one I wanted. The increase took place over a period of less than a couple of days but still being advertised as "still on sale".
We bought a dining table from Coleman furniture after shopping around for quite a while. We found they had the lowest prices and the best quality for what we wanted.
They delivered through a company that brought the table already built and set it up in our home for us. They even checked it and tightened bolts if needed. The table arrived in perfect condition.
Wall unit was delivered and installed by 2 very excellent representatives. Unit was everything I expected and more. Works great for our room. Installers were very pleasant and effecient. Overall a Great experience
I've been looking for a couch for several months and when I found this website, I found what I wanted within a few minutes. The checkout process was simple and my new couch will be delivered for free. I couldn't be happier!
I ordered a large tall man's 300 pound Oscar 3 cliner chair. The one I received is very short I'm 5 foot 4 and my feet hang over the end it is definitely not a tall man's chairThe one I received is very short I'm 5 foot 4 and my feet hang over the end it is definitely not a tall man's chair. I wrote a review before but received no reply so I presume there's nothing you can do for me. I am extremely disappointed to spend that much money and get something so much smaller. Reply requested
Arrived on time white glove service was excellent workers did excellent job in assembly of entertainment center, great clean up. Entertainment Center is great furniture piece. Excellent customer service by Coleman furniture. Thank you, Anthony Plinio
I loved the shopping experience, the delivery was great. The only downer was the wait time. Also the digital hand holding could've been better (send more email updates) The CSRs that I did have conversations with were awesome!
Great customer service! Would highly recommend. I love my couches. So happy I purchased from them. Delivery was great. Had a missing piece. Taken care of immediately and delivered the next day.
Thank you to your entire team for their help during this ordering process! Christine Q and Mae both assisted me with a couple questions and I appreciated their quick and detailed responses.
Coleman Furniture delivered the item we ordered on time and when we realized that one of the panels to our entertainment center had a defect, they ordered the new part for us free of charge and had it packed so well, that the shipping company could not hurt it despite multiple tears and holes in the outer box. We appreciated the prompt and polite service!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
- Visit Website
- Cedarhurst, NY
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mary,
Thank you for sharing your concerns with us! Upon review, we can confirm that we delivered the item you ordered, but we understand your concerns and want to address them promptly. To ensure we fully understand the issue, we’ve opened a case to investigate this matter further. Our team will be in touch with you shortly.
We value your feedback and hope we can serve your furniture needs again in the future!
The Coleman Furniture team