website thubmnail of Credit Karma
How would you rate Credit Karma?
grey star
grey star
grey star
grey star
grey star
District of Columbia
25 reviews
8 helpful votes
Follow N L.
Unfollow N L.
Send Message
Share Review
Report Review

These scammers claim your credit score is updated daily and even if you have had an account for years they will shove the "we don't make the info" spiel in your face. I just got done talking to the 3 credit companies who have the correct info and so I get on the chat with credit karma and say "hey you have the wrong info on my credit karma account." It's either a bot or a moron answering the chat because they were not interested in helping me, they were interested in parroting a script. Credit karma is not to be trusted and I would never in a million years on this planet or any other sign up for a credit card through them, their bottom line they make money from. Just a bunch of scammy crooks lookin to make money off people. Get a credit card straight from the source, not from lousy data brokers that don't even have their onfo about you correct.

Date of experience: August 31, 2024
California
1 review
0 helpful votes
Follow Jenae J.
Unfollow Jenae J.
Send Message
Share Review
Report Review

I had a couple of basic questions re how Credit Karma works after I had to move over from Mint (can you download transactions to a spreadsheet and can you search for a specific transaction). I spent over 45 mins to get those answered and the answer was "no". Please don't waste my time when you could have answered my basic questions quite quickly. Ugh.

Date of experience: January 29, 2024
Ohio
1 review
0 helpful votes
Follow Alan B.
Unfollow Alan B.
Send Message
Share Review
Report Review

This place didn't keep my information or money safe. Worst banking app ever used the worst customer service ive ever dealt with and I do not recommend this banking app to anyone they are very unhelpful. The thief's name was all over my account and they still denied my disputed transactions. This banking app is one of worst banking apps out there. They don't do anything to protect your money or your information I've been trying to close my account sense cause who knows what information the thief has of mine but they won't close my account says they have to contact a higher level of people. Again worst banking app ever and highly suggest you do your banking business elsewhere cause this place is a joke when it comes to protecting your information and your money. Do bussiness here and you might just be a victim of fraud just like me.

Date of experience: February 28, 2024
Maryland
1 review
0 helpful votes
Follow Brigitta R.
Unfollow Brigitta R.
Send Message
Share Review
Report Review

Do not put money on a CK debit card. If ur money gets taken, they automatically deny ur claim. All foreigners are handling ur money concerns. Do not risk it. U will never be able to speak to a manager or an American! I am very disappointed. One operator pretended to escalate my concerns and when l called back, l found out nothing was done. I received an email telling me to contact the vendor who frauded me. Horrible! I stopped my automatic deposits. Your money is not safe with these monsters!

Date of experience: August 1, 2023
New Jersey
2 reviews
2 helpful votes
Follow Philips N.
Unfollow Philips N.
Send Message
Share Review
Report Review

Wow! What a horrible downgrade. I've been forced out of Mint and forced to use Credit Karma. After being told the functionality would be there... Its just horrible.

The Good: Credit History. Net Worth.
The Bad: No tracking bills, No tracking budget, No tracking manual loans, No reports that you can customize, No almost everything that Mint provided.

Do yourself a favor and find a different service.

Date of experience: December 21, 2023
Illinois
1 review
0 helpful votes
Follow Mr. G.
Unfollow Mr. G.
Send Message
Share Review
Report Review

Hard inquiry means someone ran a credit check on you, like a thief looking to open accounts in your name. Credit Karma notified me in May 2023 of a hard inquiry on my Equifax report. I checked it out. An fraudulent account had been open and a purchase made. A lot of work and time was spent to fix this so my 815 credit score wasn't damaged. Problem is, Credit Karma now thinks that since I responded so quick to their "hard inquiry" mail, they can just use "hard inquiry" to get my attention fast instead of "hey look at this deal" email.
I don't appreciate their scare tactics, so I contacted them. I asked that they show me the actual "hard inquiry". The reply I got was an email telling me what Credit Karma does as a service. In other words, we couldn't care less about you because we're only in it for the money and we'll continue to do as we please. Avoid this company.

Date of experience: October 5, 2023
North Carolina
2 reviews
0 helpful votes
Follow Truth S.
Unfollow Truth S.
Send Message
Share Review
Report Review

Truth is Credit Karma has helped me balanced my credit by keeping me alert to make my on time payments and by alert me of any due bills I might have that's upcoming.When I started this journey with Credit Karma my credit was in a very bad place and was terrible! My score then was in the 300 range very very poor. Credit Karma helped me to get rid of my negative debt and resolve with many creditors any outstanding balances. I love Credit Karma for helping me maintain all my good statue's I worked on to keep all my asset's in great shape. For the record I've been approved for many credits cards through the Credit Karma App saying my approval odds are good or great for certain cards and loans but Credit Karma bases your score of what you could be approved for and doesn't guarantee that a bank will approve you because there are certain credentials you have to have to get that credit or loan. These words are my words that I say and I stand behind Credit Karma 150%

Date of experience: July 28, 2023
Texas
34 reviews
30 helpful votes
Follow Gerry D.
Unfollow Gerry D.
Send Message
Share Review
Report Review

I have a Credit Karma account. I learned that they do not allow VPN users to login to their site. So, I quit using them back last year. I figured enough time had passed and maybe they changed their policy about VPN users. Well that is not the case. So, I chatted with a real person from Credit Karma. I explained my issue and that I had no intention of disabling my VPN (security) to login to their account. Yes I had to disable my VPN to be able to talk to someone about this. The person I spoke with said they have no intention of allowing VPN at this time. So, I said I will not be logging into their site anymore. I said, if you change your policy about this, let me know and I would consider using them again. You know it's sort of funny that they tell you of data breeches when they happen but when it comes to the added security of VPN, they don't allow it. Even banks have changed their policies on VPN, understanding that more and more people are using VPN to enhance their security. I guess Credit Karma does not care about their users security. If you have VPN and have a Credit Karma account, you should consider not using it anymore until they change their policy on this issue. Credit Karma does have some good services but not at the expense of your security. For those who don't have VPN, I suggest you get it. Safer with it than without it.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
Follow Jayme M.
Unfollow Jayme M.
Send Message
Share Review
Report Review

https://share.newsbreak.com/5lzq1xhe

Check out this link people. Hopefully it is good. You were told to get a card and your credit got messed up check into it. Good luck. I guess you're trying to make things better.

Date of experience: December 8, 2023
New York
1 review
0 helpful votes
Follow Jeff R.
Unfollow Jeff R.
Send Message
Share Review
Report Review

Cancel membership
February 6, 2024

If there a star less than one I would leave it I have tried to cancel my membership my times and I still get emails and even my sent me a credit card which I did not want or ask for it. All I want from them to go away and have know contact with me.

Date of experience: February 6, 2024

Overview

Credit Karma has a rating of 2.1 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Credit Karma most frequently mention customer service, tax return and hard inquiry. Credit Karma ranks 5th among Credit Reports sites.

service
49
value
52
shipping
4
returns
5
quality
49