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Direct Unlocks

Overview

Direct Unlocks has a rating of 4 stars from 3,374 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card and pro max. Direct Unlocks ranks 1st among Unlocked Phones sites.

service
858
value
533
shipping
385
returns
372
quality
1,896
This company responds to reviews on average within 4 days

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22,047 reviews
+410
How would you rate Direct Unlocks?
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GB
1 review
0 helpful votes
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Unlocking iphone
February 22, 2025

A great company who can be trysted to deal you professionally and rapidly with explanations along the way when I needed clarification on anything. Having used another company previously to unlock a phone, I was expecting the process to take at least 72 hours and to be much more expensive. I couldn't believe how quick the whole process took.

From time of payment to the email acknowledging that the process was complete took no more than an hour and maybe even less, but I didn't check emails for some time. I was also very happy with the price as my previous attempt to do the same thing a couple of years ago cost me £75! I would highly recommend anyone using Direct Unlocks

Date of experience: February 22, 2025
California
1 review
2 helpful votes
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Was charged 14.99$ plus $50 to do the unlock after they said they can unlock it but now after that $50 fee all of sudden they can't unlock it, its a scam and i reported it to the bank and do a chargeback due to this scam site, all they keep saying is we can do a credit for future use, i said NO i ain't doing anymore services with you guys

Date of experience: February 16, 2025
GB
1 review
0 helpful votes
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Fantastic service
March 9, 2025

Needed to unlock a phone for one of my grandparents, Direct unlocks contacted EE whom couldn't unlock the phone so then proceeded to contact the Huawei directly, I was estimated 10 days to receive a code but received within 2!, Fantastic service would recommend 100%

Date of experience: March 9, 2025
Mississippi
1 review
0 helpful votes
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I recently used DirectUnlocks to unlock my phone from my carrier, and I couldn't be happier with the experience. The process was incredibly simple and straightforward—after providing my device details, I received clear instructions on what to expect. The turnaround time was impressive, and I was kept informed throughout the process, which gave me peace of mind. Their customer support was also responsive and helpful, answering any questions I had along the way.

What I appreciated most was the convenience and reliability of their service. Unlike other unlocking services that can be complicated or take too long, DirectUnlocks delivered exactly as promised in a timely manner. My phone was successfully unlocked without any hassle, allowing me to use it with my new carrier seamlessly. The whole experience was stress-free, and I would definitely use their service again in the future. I highly recommend DirectUnlocks to anyone needing a quick and easy phone unlock!

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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Very simple and easy!
February 27, 2025

I needed to unlock an old phone of mine to sell it to a friend and when I say this was easy, man was it EASY! Took less time than it said it would, very quick and efficient. I would definitely use this site again if needed. 5 stars deserved!

Date of experience: February 27, 2025
Michigan
1 review
0 helpful votes
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Thank You!
February 20, 2025

AT&T kept spinning me on unlocking my iPhone that already paid off and met all the requirements to be able to receive a network unlock code. Thanks to Direct Unlocks I now have a phone I can use with any service provider!

Date of experience: February 20, 2025
Texas
1 review
0 helpful votes
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Direct Unlocks - Lives to the name!
March 18, 2025

I feel like at first It would be sketchy and I would have to call my carrier and wait for a lock code and all that stuff. I bought my phone used so I wanted to unlock it to use networks because I am always on the go.
I was a little skeptical aswell of the fees but as soon as it said that I needed to wait a while I had hope! I genuinely love the speed of this service. I bought this a few days ago and it came to me today! Now my phone is unlocked from the previous carrier (cricket wireless). I genuinely love the quality and how they are true to what they say; if it wasn't for them I would be on sketchy websites loosing money. I would definitely use Direct Unlocks again for any of my other phones and I hope you guys do too! I love this!

Date of experience: March 18, 2025
Customer Service R. Direct Unlocks Rep
3 weeks ago

Hi Lorenzo, thanks for sharing your experience! I'm really glad we could put your concerns to rest and deliver on our promise quickly. Your kind words mean a lot, and we're here whenever you need us in the future. Enjoy your unlocked phone and safe travels!

Texas
1 review
0 helpful votes
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THANK YOU
February 10, 2025

I was about to give up trying to figure out everything I needed to do to clear my phone properly to sell it. This was an easy process that included follow up communication/checks to make sure everything was done. I highly recommend!

Date of experience: February 10, 2025
Wisconsin
1 review
0 helpful votes
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I had a phone that needed to be unlocked and T-Mobile wouldn't do it for me directly, despite it being on the T-Mobile network for over a year. Direct Unlocks was able to unlock it in less than 24 hours, when another company couldn't do it. It was a little more expensive than other companies, but they were able to compete the effort where others fell short. Kudos to them!

Date of experience: March 19, 2025
Customer Service R. Direct Unlocks Rep
3 weeks ago

Hi John, thanks for sharing your experience! I'm really happy to hear that we could unlock your phone quickly, even when others couldn't. We understand our service might be a bit more expensive, but we always strive to deliver results that work. Thanks again for the kudos, and feel free to reach out if you need us in the future!

Colorado
1 review
1 helpful vote
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Unlock my iphone
February 21, 2025

I am going to travel to Vietnam. But my phone is locked. I am so happy to find this website. And now I have unlocked my phone. I am so happy now I can use my phone when I come to Vietnam. And I can get rid of all the sim cards of this country.

Date of experience: February 21, 2025