Discount Electronics
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Discount ElectronicsReviews 92

3.8
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Discount Electronics Reviews Summary

Discount Electronics has garnered a strong reputation for its knowledgeable and helpful staff, particularly highlighting the exceptional service provided by employees like Greg and Brendon. Customers frequently express satisfaction with product quality, competitive pricing, and the efficiency of service, often noting quick resolutions to technical issues. However, some concerns arise regarding the company's no-refund policy and experiences with defective products, leading to frustrations about returns and restocking fees. Overall, the company is seen as a reliable choice for electronics, with a commitment to customer service that fosters loyalty despite occasional negative experiences.

This summary is generated by AI, based on text from customer reviews

service
65
value
61
shipping
55
returns
53
quality
52
Texas
1 review
0 helpful votes
Follow Aaron S.
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Patience is the bomb! Very knowledgeable and helpful I would highly recommend this store and Patience for your computer needs

Date of experience: July 11, 2024
Texas
1 review
0 helpful votes
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Once again, Discount Electronics in Round Rock has provided IT support to restore my business and personal IT operations.

The previous time simply required consultation on a possible trojan horse attack. Turned out, the problem went away by removing the installation and carrying it to DE in Round Rock where everything turned out ok.

Today started out bad but ended up back in operation. Windows has disappointed in smoothly putting the monitor to sleep at close of business and then waking it up again nexr business day. So I have used the hardware solution built into my LG monitor. There is a button on the monitor that toggles the screen to dark and back to normal view.

The past few weeks, when the monitor toggles back to normal view, the screen flashes several times before settling back into normal operation.

Because of this flashing, I have avoided toggling to dark screen and just left the monitor in normal view all the time. Today, at beginning of business, the screen was dead.

After checking to insure DE in Round Rock was open (Friday after Independence Day) I hauled my hardware to DE. Armondo quickly set everything up and narrowed the trouble down to the power supply for the monitor (a small brick-shaped object in the power cord.)

Armondo sold me a new universal power supply, customized it with the proper voltage and plug adapters, and sent me home with my stuff.

I spent the rest of the day reinstalling my computer hardware and ended up better than I started because I was finally able to find the opportunity to install my new unbreakable power supply that would have been too disruptive to install during normal operations.

Another five stars to Armondo and DE in Round Rock.

Date of experience: July 5, 2024
Texas
1 review
0 helpful votes
Follow K M.
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Walked into the store up North by Parmer to check out their stock for a few parts I needed for the homelab, and I ended up finding everything I needed to. Brendon was very helpful and knowledgeable (unlike the vast majority of staff at most computer/electronic stores - and so I was able to get exactly what I needed. Will definitely come back for more!

Date of experience: May 22, 2024
Texas
1 review
0 helpful votes
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I needed to replace the battery in one of our laptops, and wanted to use a store credit to offset the cost. They didn't have the battery in stock when I was there on other business, but Matt tracked down what I needed and notified me by email. When I went in Brendon assisted me, and swapped the battery out on my behalf. Everything about this and other transactions with Discount make me a very satisfied customer.

Date of experience: May 21, 2024
Texas
1 review
0 helpful votes
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Great experience!
May 22, 2024

Went to Discount Electronics for the first time to buy a second monitor for my home office. Found exactly what I was looking for and Brendon was super helpful at checkout! Def recommend if you are looking for lightly used electronics for your home office!

Date of experience: May 21, 2024
Texas
1 review
0 helpful votes
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So Helpful.
May 9, 2024

Clean store and fair prices. Was helped by brendon. He helped me with my purchase and educated me alittle aswell. Very pleased with my experience

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
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Matt B was very helpful on the details on the Dell notebook I purchased. He recommended the perfect unit that more than meets my needs and was within my budget.

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
Follow Journee Butler g.
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I needed assistance with my laptop and Greg did an amazing job. What would have taken me days, he figured out in 10 minutes and then refused to let me pay anything. No wonder this is the best computer store in Austin,

Date of experience: April 23, 2024
New York
1 review
0 helpful votes
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The staff on Parmer Ln is top-notch. Greg was extremely helpful and helped me find the best laptop to meet my needs and answered all of my questions!

Date of experience: April 21, 2024
Florida
1 review
0 helpful votes
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Greg helped me to get a used computer and set it up for me. This is a great place to shop for computer deals.Thanks!

Date of experience: April 21, 2024
North Carolina
1 review
0 helpful votes
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Greg was so helpful in getting me everything I needed for a second computer at my office. He got me all the cables and cords and took the time to show me just how to connect everything.

Date of experience: April 20, 2024
Washington
1 review
0 helpful votes
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Greg was very helpful and knew exactly what my son needed. We were in and out of the store in less than 30 minutes.

Date of experience: April 18, 2024
California
1 review
0 helpful votes
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I went into the store because I couldn't log in to my computer. Greg patiently helped me log in and change my password so I could continue to use my computer. Then he charged me $0.00. Good karma coming your way Greg.

Date of experience: April 18, 2024
New Jersey
1 review
0 helpful votes
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Greg at the Discount Electronics location on Parmer Lane was fantastic! He was very knowlegable and sincere. He made it easy for us to pickwhat we needed in our price range. We will definitely continue to shop at DE.

Date of experience: April 18, 2024
North Carolina
1 review
0 helpful votes
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Wow. I am super impressed with Greg. I came in he listened to my needs, and helped me make a great choice on a laptop based on my needs and requirements without overselling me. Thank you!

Date of experience: April 17, 2024
Washington
1 review
0 helpful votes
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Highly recommend for anyone seeking quality performance and value in a desktop computer. The PC Greg sold me for $150 is everything I needed. It even came with a one-year warranty.

Date of experience: April 17, 2024
Belgium
1 review
0 helpful votes
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We had to set up a new call center in a hurry. Greg sold me 10 computers with monitors, kb and mice all for $1,487.00. Honestly, I expected to pay twice that. Thanks DE

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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This was my second time at Discount. The store was too busy on Saturday so I came back on Tuesday and I am glad I did. I got a Macbook 15 inch that just arrived for $475. Greg is the man.

Date of experience: April 15, 2024
IR
1 review
0 helpful votes
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I recently acquired 2 computer monitors from Discount Electronics, and it's quickly become the highlight of my setup. These monitors make an impressive display, with stunning clarity. Greg helped explain how to set up the dual monitors. I now have 48 inches of visual pleasure and paid less than $200 with tax. YOU GUYS ROCK!

Date of experience: April 15, 2024
Washington
1 review
0 helpful votes
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Ok, this place is amazing. I thought I needed a $1,000 laptop. I left for less than $500. I got home and realized I needed a little more memory. Greg installed it for me in 10 minutes and charged me $75 for the memory and no labor. I will be back.

Date of experience: April 13, 2024

From the business

Discount Electronics refurbishes and sells used computers, laptops, and LCD monitors. We are also the largest electronics recycler in Texas, offering full office cleanouts with data destruction and sanitization services. We have retail store located in Austin and Round Rock Texas with a Warehouse and Coporate Headquarters in Pflugerville Texas.


discountelectronics.com
Austin, Texas, United States