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Dressafford

How would you rate Dressafford?
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Canada
1 review
1 helpful vote
Follow Courtney D.
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Paid $240ish canadian on a lace wedding dress. The straps looked like they would break at any moment, the material felt like plastic and I could barely move in the dress. The refund process is sketchy and also expensive compared to the cost of the dress.
Look on facebook marketplace if you're on a budget, these dresses get sent to you from china and are not the same quality thats in the photos on their website.

Date of experience: November 20, 2023
Dressafford C. Dressafford Rep
over a year old

Hey Courney,
Sorry for any inconvenience this may have caused you. That customers pay for return shipping is very common for most overseas international companies. We know
That some of the domestic US/CA online sellers are willing to provide prepaid shipping labels. Unfortunately, it is not the same case for us. The shipping rates from the US/CA to our return facility in China were relatively low before COVID but they are insanely high. This is not expected and this is not our fault. Thank you for your understanding. Therefore some of our customers suggested a donation-and-refund program which you may take advantage of. Have a great day!
DressAfford Customer Support

New York
1 review
0 helpful votes
Follow Morgan B.
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Was nervous about buying such an important dress online, but couldn't find anything I loved locally. So, I took a chance! The dress was beautiful! It was high quality, sizing was accurate (used their measuring guide). Just ask them any questions, click, and buy!

Date of experience: March 6, 2024
Pakistan
2 reviews
0 helpful votes
Follow Gregory C.
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Got many compliments on my dress. Felt so confidence all night long. Had to get some alterations done. The bust area and the split had too much fabric, making it hard to see the split, but overall it was beautiful. Plus, the customer support was very responsive.

Date of experience: March 2, 2024
Pakistan
2 reviews
1 helpful vote
Follow Olive C.
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Bought a dress and it was well-made, with the right amount of sequins for shine but not tacky, and it fitted well. Shipping took much longer than had expected, and they used a FedEx bag instead of a box. But I had to admit that it is a beautiful gown for an amazing price.

Date of experience: March 4, 2024
New York
1 review
2 helpful votes
Follow Pavlina P.
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Total scam. Don't buy. The dress looked cheap and smelled of chemicals. The apliques on the dress were glued on, not sowed on. My dress was also badly designed. I submitted my measurements yet the zipper hole was way too small for me to even try on the dress. I ended up calling Chase and reporting them as fraud.

Date of experience: May 10, 2024
France
1 review
0 helpful votes
Follow Enrique C.
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I am a person with PTSD and it was difficult for me to shop online. Emailed the support team almost twice a day for nearly 25 days. They replied quickly and were being polite. Ordered a custom size, and it fit perfectly. Great customer service!

Date of experience: March 7, 2024
Washington
3 reviews
2 helpful votes
Follow Joy K.
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I placed an order on 3/12/2023 with an estimated arrival date of 4/5/2023. As of today, 4/3/2023 when I check the status it still says not shipped. I have emailed customer service, but have heard nothing back. I need this dress by May and am afraid with the distance I may not have it in time. I don't know how to get details on my order?

Date of experience: April 3, 2023
Pakistan
1 review
0 helpful votes
Follow Brittany C.
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Searched online for a budget dress for my elopement for nearly two months. Nothing I liked on bridal websites fitted my budget, so tried pinterest and found this site. Got a size 20 Wide and customized it. The delivery was fast and as expected. For all the plus-size brides-to-be out there, try this dress - it fit all my curves perfectly!

Date of experience: February 29, 2024
Dressafford C. Dressafford Rep
over a year old

Thanks for sharing your shopping experience! Brittany. Have a great day!
DressAfford Support

Pakistan
2 reviews
0 helpful votes
Follow Bryant L.
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As a photographer, I usually buy dress for my clients online. The one I ordered has a lace-up back for a good fit for different sizes. The quality is better than I thought. And it has pockets! Great for wearing at events. Highly recommended.

Date of experience: February 29, 2024
Dressafford C. Dressafford Rep
over a year old

Thanks for sharing your shopping experience! Bryant. Have a great day!
DressAfford Support

District of Columbia
1 review
0 helpful votes
Follow Landen S.
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I loved my dress. I wanted something with modest sleeves and found it here. No one believed it was from an unknown site/brand. The lace-up back was nice because it made the fit more flexible. I also got my veil and headpieces from this site to complete my wedding look.

Date of experience: March 4, 2024

Overview

Dressafford has a rating of 3.1 stars from 236 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dressafford most frequently mention and wedding day. Dressafford ranks 20th among Wedding Dresses sites.

service
25
value
27
shipping
27
returns
22
quality
24