eBay

Once again E-bay is disloyal to it's buyers and passing the buck
I contacted e-bay about an item I returned to the seller in Nevada. The seller agreed to refund me and asked for me to refund it. I did exactly that and all communication between the seller and myself was open to ebay. I sent the package back at my cost via Canada Post registered mail. The tracking proved it had been delivered. I called e-bay (Probably in the Philippines) and once again got lip service. I was told it was now between the seller and myself or I could take it up with my visa account provider. So much for e-bay standing up for its customers. They are a redundant company, pulling in all the profit and standing by it's sellers and not the buyers. BUYERS BEWARE - E-Bay is not a U.S.A. or U.K. Or Canadian company. It's operating off-shore using people and paying them peanuts.

I have spent over 10 hours trying to return a cheap car set cover. Poor quality. I have a return label but EVERYTIME I click the link it is "unavailable" and eBay fault. However, It is not possible to return.
I have order and return item. THERE IS NO WAY TO REALLY contact and engage with eBay. Their "guarantee money back" is WORTHLESS.

Purchased a 'new' fitbit from- allyouwant001. The strap broke and the product refused to hold a charge within less than a month of usage, consistent with a well- used fitbit battery rather than a new one.Closer examination suggested the fitbit was NOT new. Complained to seller who refused return or refund. Complained to ebay, through their awfully convoluted complaints procedure, who responded that they ''didn't find the listing to be in violation of our policy''

The company failed to remove one false negative feedback comment written in caps that was clearly damaging my sales. They confirmed it was false. Additional proof was provided by the fact that I sold this returned item on their own site. They said later that I waited too long was their reason for not removing it when I notified them quickly. There clearly is no management that would allow a customer with 20 years of positive buying and selling to be damaged by one bad buyer. This company is on a path to failure.

I won auction order number ************** on eBay.com, but the seller turned out to be a fraud. EBay unjustly blocked my profile, preventing me from contacting the seller. After winning the auction, I waited for the tracking information, but it was never provided. Today, the order was marked as "Untracked" and closed. The seller ended the auction, deleted the item, and escaped eBay's policies. EBay failed to take any action during this process.

You can draw your own conclusions. Since I am blocked, if your account isn't, please report and leave spam feedback for the seller's account **boxman_823**, as this is their profile.

I have been an active private seller on eBay since 2008 and have received only positive feedback so far. I always describe my items accurately and transparently. However, my latest experience shows that eBay does not protect sellers, makes completely one-sided decisions about refunds, and is now even charging accounts with false claims.

Date of experience: February 2025

In my case (Case No. *******757), the item was sold entirely correctly and as described. After the purchase, the buyer asked again about the color of the item, even though it was clearly stated in the description and visible in the photos. I confirmed the color again, and the buyer was satisfied with that. Nevertheless, he later opened a case, falsely claiming that the description was incorrect.

Unfair and legally indefensible decision by eBay:

Without hearing me or considering my statement, eBay refunded the full purchase price to the buyer.
I was not contacted, asked for a statement, or given any chance to respond, and my complaint was ignored.
EBay falsely claimed that I had not replied, even though I sent a detailed complaint by email on February 4,2025, at 5:17 pm.
By 5:19 pm, I already had an automatic confirmation from eBay that my message had been received and that they would get back to me.
I have screenshots of my sent email as well as eBay's response, clearly proving my complaint was received. Nonetheless, it was ignored, and eBay claimed I had not gotten in touch.
Later, this false claim became relevant to eBay's decision. They justified the refund by saying I supposedly did not respond – which is demonstrably untrue.
As a result, eBay's decision is not only unfair but also legally indefensible, because my objection was ignored and I was falsely accused of failing to respond.
The buyer now has his money back and probably still has the item at my expense.
But it gets worse: After eBay unlawfully withdrew the money from me, my account was simply put at a negative balance of 150 euros.

EBay not only refunded the amount but also debited my seller account with an unjustified claim.
I am now supposed to pay 150 euros, even though the refund was unjustified and eBay demonstrably ignored my statement.

Why sellers are not safe on eBay:

No opportunity to present your case; eBay decides unilaterally in favor of buyers without hearing the seller.
False claims by eBay; they ignore appeals and act as if the seller never responded.
Unfair refunds and account manipulation; buyers often get their money back and keep the item.
EBay charges seller accounts without basis; if you ever become involved in a refund, you can suddenly be suspended with a negative balance.
EBay profits from refunds and has a vested interest in favoring buyers at the expense of sellers.

Conclusion: eBay is no longer safe for private sellers I have always used eBay fairly and never received negative feedback – yet eBay treats me like an offender. Anyone who sells privately should be aware that eBay favors buyers, ignores seller complaints, and now even imposes unjustified charges.

I will now take this case to consumer protection and can no longer recommend eBay as a selling platform for private sellers.

I placed the order 22-*******-*******, with the seller Gtecobloom, the order was sent to Brazil and was returned by the Correios Post Office, I have the proof of return. I opened a dispute on the website, it was closed on the same day as resolved. I contacted the seller via eBay, he did not respond and eBay did not refund the amount of my order.

The worst platform I ever used and the support dont know nothing to help to solve any issue! The day I was registered began all the problems, they couldnt since then verify my account, I just wanted to sell my own personal things, which i couldn't do, the buyers were found fast, they paid, but cuz of incompetence of the ebay support, ( i was calling and chatting) they saying all the time different things, they asked me some documents to approve my profle, which i sent them same time, but seems like it wasnt enough, i should wait first 2 weeks, after 3 and so on,,,.the time buyers as well were waiting for their orders, I couldnt send cuz i didnt know the resolution of all that, and done good, cuz at the end they didnt solve anything, I was obligated to cancel all the orders,and go away from this site, and you know what done ebay? Beside of huge comission they are taking, they wanted to charge me 77$ :)) ) for what? That i never sold nothing, is riduculous!

Dishonest vendors, an unlicensed business,If it were rated, I would give it a zero as I am unable to withdraw the money since they will not release it. Ponzi or pyramid schemes. Avoid at all costs. I recommend M e r s E Y h ip*c 0 m if you truly want your money back because, as an older, wiser person, I nearly went into debt but was able to receive over $24,000 back thanks to their team

Keep modifying the app and it has become unusable. Wont let me list says wrong category you people DONT EVEN HAVE A CATEGORY FOR EARBUDS, your programmers are all STUPID!