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Karmaloop has a rating of 1.6 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Karmaloop most frequently mention customer service, tracking number and store credit. Karmaloop ranks 1881st among Women's Clothing sites.
Do not order from this site! I somehow ordered an item that was "out of stock", received a "ordered shipped confirmation", and a tracking number for something that was never in transit. Waste of time, money, and good vibes! They're terrible!
I've had to reach out to customer service twice already to inquire about my products. It's been 2 weeks and I still haven't received any of my items. Customer service stated it would take 10 business day to update with a tracking number. It's now day 15 without an update. Will never purchase from again.
Ok. So I order 8 pairs of shoes for a total of $82. I WILL SAY, after reviewing a whole lot of bad reviews after already making a purchase, I was worried. I thought forssure I wasted my money. However, IT WASNT BAD. Did the shipping take long? Yes. It took about a month. But I wasn't in a rush to get things because most of what I got is for the summer. I called to check the status and it took second to get through but I did get ahold of a representative who communicated very clearly what the hold up was. So shipping takes time. All of items did arrive, they are all good quality for the price, there are only two pairs that I'm not a fan of. But overall, not a bad experience. Especially not for the price. They did right by me and I feel more confident in their product. I cannot post proof because most of my shoes are open toe and my feet look crazy but maybe lighten up a bit on the harsh reviews. Shipping does take time but it's not terrible
Ok so I bought a Flannel Shirt that was on sale for 19.99, On the website it showed that they had size small, medium and large, I went with medium and placed my order. Like 3 days later I get told that the order was cancelled due to it being out of stock. They should really work on updating the site and keep track of inventory, Now I have to get a refund if I ever get it that is.
Yo so I work for lids we send out our 5$ hats in boxes... I just depend 60$ for a BBC hat and it comes in a plastic bag., my hat only had 3 stops from its destination so it wasn't to messed up and that why I'm not raising complete hell. Btw this is the first review I have ever wrote about anything
I am so tired of ordering from this online store and spending hours a day trying to find out why they misplaced my order and its just missing. This is not the first time they refuse to tell me where my order is, after a month, and they do not respond about refunding my money. This is the last time I will go through this horrible, unprofessional behavior with them. Please do not throw away your money.
I bought some clothes with Apple Pay. And what do you know? I now have multiple charges for a span of 2 months totaling $200.13. Now they're out of CA. And the charges are out of CA. But *******753 is a scam number not associated with Apple.
My only purchase a was 2 weeks before from Karmaloop. I haven't used Apple Pay for anything before then. I was happy with my purchase. Just not happy finding out 2 months later, you guys've been robbing me blind. Now I've bought from them years before and had the same issue (but i thought it was a random glitch (and it was one questionable purchase)..
Well over a month after making my initial purchase and I still hadn't received the merchandise I ordered. So, I contacted their "customer service" and was lied to and given the cold shoulder. I am currently in the process of having Paypal get my funds back from these thieves. Please heed my warning... go anywhere else for your apparel and accessory needs! BUYER BEWARE!
Ordering from this site you are taking chances. I ordered shirts over a month ago as a gift and received a confirmation email but nothing further. I tried customer service at a time they should have been open and was told to leave a voicemail. So customer service isn't up to receive help. I sent an email as well but i'm sure I won't get a response. This happened to me back in 2013 but customer service refunded my money. Good luck
Ordered an item and paid. Other than being bombarded with sales emails I never received any information about the item I ordered (not even a confirmation). I reached out 7xs (yes 7) over a span of 3 weeks with no response. When I raised a case with PayPal they responded and refunded within MINUTES. Avoid this site at all cost.
Answer: They do not refund. They will give you store credit which isn't as cut and dry as it sounds... it can only be applied to certain items which are few and far between and you have to pay shipping too.
Answer: I still can't figure out what kind of shape they are in. They have yet to make good on over $100 in returns since xmas! They promise store credit codes that don't work or that disappear when you go to use them. I spent so much time and energy trying to get resolve and just took up with them AGAIN on Twitter since that is apparently their only monitored customer service option. I don't know how they possibly could have come back after putting the screw to so many. They prob owe so much out they won't turn a profit anytime soon. If anyone has any solid info on their status I would really appreciate it as well. Meanwhile I'll keep looking for more info.
Answer: It's all one company. The whole company is in bankruptcy proceedings. Google "Karmaloop bankruptcy" and you'll see. I'd steer clear of KL if you like your money, and if you've been waiting for any items you've ordered, good luck.
Answer: DONT DO IT!