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MyTAXPrepOffice

Overview

MyTAXPrepOffice has a rating of 4.7 stars from 542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyTAXPrepOffice most frequently mention customer service, tech support and new software. MyTAXPrepOffice ranks 1st among Tax Software sites.

service
135
value
130
shipping
51
returns
52
quality
122
This company responds to reviews on average within 0 days
How would you rate MyTAXPrepOffice?
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California
1 review
0 helpful votes
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Awesome experience
January 31, 2025

We were greeted on-time with a welcoming presence. I have had an amazing experience thus far working with the team members at My Tax Prep Office. I appreciate the attention to detail and patience with the team members and myself. Today we worked with Sophia

Thank you again for outstanding service!

Date of experience: January 21, 2025
Georgia
1 review
0 helpful votes
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Training
January 18, 2025

My experience was very pleasant. Perla is excellent at explaining the system and demonstrates a deep understanding of how it works. Thanks to Perla speaking Spanish, which is my first language, I was able to understand everything clearly.

Date of experience: January 8, 2025
New York
1 review
0 helpful votes
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Excellent help
March 1, 2025

I have been using a few different tax software past decade. MyTaxpreOffice is excellent software and the help from an experienced support team is also outstanding. Calculating College tuition credit with one click of a button made it so easy. Andres is very knowledgeable

Date of experience: February 19, 2025
Minnesota
1 review
0 helpful votes
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Great software.
March 4, 2025

I have been using this software for 7 years in my 1 person home office Tax Business and find it very usefull for lower price, but this year it is not fully up to date for new Minnesota tax law. But support should have it fixed soon.

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Excellent service
February 10, 2025

They answer all the question I had thank you, we cover 1099, w-2, w-7 business accounts everything
The class was 2 hours the guy had a lot of patience.

Date of experience: January 31, 2025
New York
1 review
0 helpful votes
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Excellent
March 16, 2025

Great customer service at all times, clear any concerns, and walk you through your confusion. I will recommend this software to anyone is easy to understand, and customer service is always there to support you.

Date of experience: March 6, 2025
Virginia
1 review
0 helpful votes
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MYTaxPrepOffice Experience
December 27, 2024

The software is a strong value at the price range charged. Compared to other vendors, several of the big ger-name tax software vendors have more bells and whistles in their software but they are significantly higher in price range.

Date of experience: December 17, 2024
South Carolina
1 review
0 helpful votes
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Customer Support
March 30, 2025

Finally got a tech expert who help me with recalculations of a amended return. Tech seen there was no change in the amended calculations and she recopied and add the 1040x and the calculations appeared

Date of experience: March 20, 2025
Maryland
1 review
0 helpful votes
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I have been doing taxes for the last 18 years and EVERYTHING I ever wanted or needed from a tax software, MYTAXPREPOffice has it! I have been paying thousands for Intuit Pro Series for years. I thought I would NEVER change software! After the 1st demo I ate my words because I was SOLD! Thank you to the creators and your amazing customer service staff!

Date of experience: February 21, 2025
New York
1 review
0 helpful votes
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Trainer experience
January 27, 2025

We had been trained by someone who was fluent in both spanish and english. He was very patient with our questions and was very clear in explaining what it was we needed. Unfortunately we werent able to get his name, and im unsure if i should type his extention here, but overall it was a pleasant experience
-JT&E INCOME TAX
MARISOL BELTRE

Date of experience: January 17, 2025