They are thief's selling to America from another country. It's impossible to return their products that are falsely advertised. The material looks like cotton on their NORACORA website, but what you received is a manufactured polyester product that will stick to your skin and sweat if worn on warm/hot days. I was unable to return items and lost $100.00 in the process. DO NOT BUY FROM THIS COMPANY!
I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or inconvenience caused.
Please note we do not use standard size. Every item has its own size chart. Some of the items has smaller measurements than standard size, and some larger.
We recommend you use "Size Guide" to better determine your ideal size, because sizing varies between our items.
"Size Guide" with detailed product measurements is included on each product page. As a note, these are measurements for item itself. You can compare these measurements to similar pieces you already own.
Be sure to check the measurements provided online for each item advertised as comparing them to yours to insure a better fit.
We are deeply sorry for making you wait. Due to the high season, it will take longer to prepare the items.
We will do our best to improve the stock alert system.
As you have already accepted our alternative solution, your return and refund case has been closed.
If you need any furthur assistance, please feel free to contact us by chat for quick response or by email at service@noracora.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
NORACORA
On May 29th I ordered 3 ladies tops. All very nice, however, the polka dot top was much too large even though all three items were ordered in the exact same size. This has actually happened before so it seems that whomever is making these garments have different sizing scales.
My only negative response is about sizing issues. I ordered 3 ladies tops, all the same size. I received them two days ago. Two of them fit perfectly, the third one was large enough that it would fit two people...something went wrong.
The item does not have the quality that they appear to have online and they are over priced and I bought a clearance item but was shipped something totally different and is unable to return it or use it.
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or inconvenience caused.
Please understand that final sale products are not eligible for return.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If you have problem with the quality, feel free to send us photos. Our service agent will help you check the issue.
Please note the discount if finalsale will show separately in the bill. The actual price you paid is already discounted and the same price you saw online.
As for the regular items, our representative have sent an email to you with all the return information, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need any assistance, please feel free to contact us by chat for quick response or by email at service@noracora.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
NORACORA
It was nice hopefully the items has the quality that they appear to have online.
First time shopper here. I was disappointed in the quality of the material. The slacks did not look like the pictures. The capri pants are nice...but I don't love the material. One shirt shrunk when I washed it in cold water. I won't be a regular customer!
Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly
I took careful photos. As I tried to save money the shipping went higher. That is very cheating way to grab a dollar.
They are cheats and will not work with you on THEIR FAULT.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any inconvenience caused.
We want to assure you that we are a legitimate company. We regret to hear that the fabric does not meet your expectation. We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department.
Regarding the size issue, we shipped the size according to your order. Please note that our size chart is not universal. There is a size chart under the product details of each item. If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Regarding the shipping cost, it depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process. We now offer free standard shipping when the order amount after the discount is over $99. Upon checking, your order amount after discount is less than 99$, so your order has a shipping fee. The shipping fee was charged when you complete the order.
And according to our return policy, the buyer is responsible for the return shipping cost. Currently the return shipping fee of each US return parcel is 7.99$, which has not increased, we noticed that you have accepted our compensation to keep the item. We are sorry that this makes you down and will strive to improve the quality of our services and for better policy.
Thank you for taking the time to share your feedback with us. We strive to provide our customers with high-quality clothing at fair prices. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need any assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
The colors and sizes are misleading
The pink boho dress appears to be slightly below knee and at 5'4" drags the floor. Blue 2 pc dress is cheap made, fabric itches, It looks pretty but is so cheap made. The purple is more grey purple, not black and pretty purple, earring( free gift are blurry print). Can get better for less money at Walmart
The only reason I'm not giving this company 1 star is because they responded quickly and politely to an error I made on my order. The clothes themselves are a joke! Apparently linen in China is actually flammable polyester. Lesson learned.
Nora Cora clothing web site is one of many I will never buy from again. Web site looks really nice. Great pictures. When the product comes it looks and feels like it came from the dollar store. Takes two months for delivery and returns are at your cost for shipping back overseas along with custom fees. Fabric is so thin. No darts are in the dresses. Sizing is irregular. Heads up when shopping these websites.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered several items from Nora Cora. Some of the items although made of thin material still fit well and look good. The two pairs of shoes ordered were made of extremely cheap materials. There was visible glue on the shoes. They are stiff and have "weak" spots. They don't feel good at all, very disappointing. The items that I can wear are thin and very wrinkly. Even out of the dryer I have to iron each piece. I need an approval for a return and must pay shipping for the return. It is cheaper for me to cut my losses. The quality for the price does not match. Beware and choose your items carefully if you intend to shop this site.
Overview
Noracora has a rating of 3.1 stars from 11,169 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique and good quality. Noracora ranks 11th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any inconvenience caused.
We truely understand your concerns.We can assure you that we are a legitimate company and our business is completely legal and compliant.
We are truly sorry to hear that you had a negative experience. We want to clarify that we strive to maintain transparency in our product listings. The materials are clearly stated on the product pages, and for the items you mentioned, it was noted that they are made of 100% polyester. We understand that this may not have met your expectations, and we apologize for any inconvenience this may have caused. We are always striving to offer the best quality products at the most favorable prices to our valued customers.
As for returns, we do follow a clear return policy where all Purchases (except swimwear, underwear,bra & bralette, panties, bags, and accessories) can be returned within 30 days of the delivery date.We have been actively assisting with your return request, and it seems that you only provided the details for one item but you mentioned need to return two products. We are currently awaiting your full response, or you may also submit a return request directly through the link in your account.
We sincerely appreciate your feedback and want to assure you that we are continuously working to improve our product quality and customer service. Your satisfaction is important to us, and we are committed to providing you with a better shopping experience.
If you have any further concerns or need assistance with the return process, please do not hesitate to reach out, and we will be happy to support you.
Thank you for taking the time to share your feedback with us. We strive to provide our customers with high-quality clothing at fair prices. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need any assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.
Best regard,
Tracy
NORACORA