Official SIM Unlock
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Official SIM Unlock

How would you rate Official SIM Unlock?
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Canada
1 review
1 helpful vote
Follow Bevin B.
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I paid 28.00 CAD to have phone unlocked. Then the next day they wanted an additional 75.00 CAD. I of course did not pay, because then they will probably ask for more. Plus I can get it done for half that price. Asked for my money back; they would not give it.

Date of experience: January 16, 2025
GB
1 review
0 helpful votes
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?Legal?
December 22, 2024

Vodafone should unlock your phone for free but direct you to this site. Is that legal? You pay a fee of approx £7 with no indication that a further fee of £29 is required to complete the process. Finally, the whole process took nearly four weeks. Outrageous and another reason I am no longer a Vodafone customer. Once it came through, it worked.

Date of experience: December 12, 2024
Kentucky
1 review
0 helpful votes
Follow Donna H.
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This company is a joke and shady as can be. Here it is a week later and $80 out of pocket which i couldn't afford in the first place. Cannot get a decent response from customer support. Tired of companies screwing the consumer over. Been waiting for ever to get this phone unlocked 🔓. I'm starting to wonder if I messed up using this company. Does anyone take pride in their company anymore?This isp not a bogus review it is as legit as you can get. Bunch of money peddling jerks.

Date of experience: December 11, 2024
GB
1 review
0 helpful votes
Follow S K.
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Hidden charges
December 22, 2024

Quite a bad and long experience. I led to believe it was about £10.00 but the through the process I had to pay a further £34.00 to complete the unlocking process which took 5 days in total.

Date of experience: December 12, 2024
GB
1 review
0 helpful votes
Follow Alan B.
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Scam scam scam scam scam
December 8, 2024

Complete scammers asked to pay £7-99 plus vat to unlock my phone they then said the unlock code was ready and they wanted a further £38 pound to give me the unlock code
THEY ARE SCAMMERS DO NOT USE
My rating is minus 100

Date of experience: November 27, 2024
France
1 review
0 helpful votes
Follow Simo A.
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Trop de publicité pour rien
December 25, 2024

C'est pas efficace est c'est trop cher
L'opération n'est pas fait comme c'est prévu

Date of experience: December 15, 2024
Canada
1 review
1 helpful vote
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SCAM
October 27, 2022

Very dissatisfied with this service as I only found out part way through that phones can be unlocked for free in Canada though any major service provider. Unlocked a phone about half way through and their checks can't even detect that the phone has already been unlocked. They're basically stealing money from people who don't know any better which is what happened to me. I would never recommend this to anyone ever.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 27, 2022
Ukraine
1 review
0 helpful votes
Follow VS M.
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IPhone 14 Pro Max unlock
May 8, 2024

Total scam. I ordered iphone 14 Pro Max Verizon unlock.I paid for it twice. They checked my IMEI and promised to unlock it. As result-I was waiting for a month and unlock was unsuccessful. They refused money return. I paid $72 and they returned me only $20. Don't recommend them. Be aware - you'll lose your money.

Date of experience: April 23, 2024
Canada
1 review
1 helpful vote
Follow William R S.
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Found website through Google wanting to unlock my daughters phone. Initially was going to cost $35. Figured that's a fair deal so we proceed. Well this is where it's all wrong, you wait 24-36 hours before you get an email stating your unlock is ready, open that email up to find it's going to cost you another $85. $120 total and a horrible deal. You guys are crooks, hope karma gets you for misleading people like you are. Enjoy your free $35, you can shove it cause you ain't getting the other $85. Strongly recommend taking your business elsewhere!

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 21, 2022
GB
1 review
23 helpful votes
Follow mark B.
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When you look at their site you are led to believe for a charge of £19.99 you'll receive an unlock code, how wrong can you be, within a few hours you'll receive an email saying your code is ready click this link, that's when they hit you with it's going to cost you another £59 to release th code.
The site is misleading, I have reported it to trading services, I doubt I'll get a refund, my only advice is don't be a mug like me, there are far cheaper ways of unlocking a phone

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2020

Overview

Official SIM Unlock has a rating of 2.5 stars from 318 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Official SIM Unlock most frequently mention pre order, customer service and small print. Official SIM Unlock ranks 8th among Unlocked Phones sites.

service
142
value
261
shipping
234
returns
64
quality
309
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4,155 reviews