Overview
OnlineStores has a rating of 4.7 stars from 284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineStores most frequently mention good quality, timely manner and customer service. OnlineStores ranks 23rd among Home Decor sites.
Instant Feedback
Two of my flags (5 flag order) were returned to Online Stores due to an error with the postal service. Online stores immediately followed up with me, allowing me to change the address receive my missing flags in a timely manner!
The end caps where the incorrect type. They were bi-pin to R17D, in stead of single-pin F8A to R17D.
My order was received about a month after ordering which was disappointing as we needed them for flag repair. I imagine they were being delivered from overseas. Online Stores did not provide an estimated delivery date so it was only my assumption that was off.
1st time customer. Everything went great! Thank you Would look at your site for a future need.
Vast selection fast free shipping - prompt customer service
It was very easy to order.i got it very fast.It was just what i WAS LOKKING FOR. I ORDERED IT AS A cHRISTMAS GIFT FOR MY SON IN LAW HE WILL ABSOLUTLY LOVEIT
Excellent coordination on expected delivery time/ follow up
Good quality, thick, soft material. Sturdy seams! Very glad I ordered it!
The finial was a little smaller than the last one I ordered...I thought I was ordering the exact same thing as before...it is ok it fits.
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- New Stanton, PA, United States
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Business History
We serve over 400,000 customers each year and we ship between 2,600 and 5,000 packages every day. We carry 40,000 items in inventory which have a value of over $10M.
Online Stores is the largest specialist retailer of flags, flag poles and accessories in the USA and probably the World. We carry over 10,000 different flag products. We are very proud of our brands, which include Super Tough and Super Knit for flags and flagpoles, Rugged Blue for safety equipment and work clothing, Safety Girl for women's work clothing and boots, Lumegen for LED lighting, and English Tea Store for tea, teapots and tea accessories.
Our products are available to all buyers through our websites, but we also offer wholesale pricing for merchants and distributors. To apply for wholesale pricing, please contact our sales team. Call 1-877-734-2458 ext. 308 (toll-free)
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Adam, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!