PSI Exams

Overview

PSI Exams has a rating of 4 stars from 7,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 10th among Education sites.

service
488
value
324
shipping
2
returns
268
quality
324
This company responds to reviews on average within 4 days
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How would you rate PSI Exams?
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Maryland
1 review
0 helpful votes
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Location did not open on time
March 19, 2025

Exam scheduled for 8am, location site did not open its doors until 8:06 in which 20 other people needed to also be checked in for an 8am exam with only one proctor. Other locations also have lockers for personal belongings which would have been nice or at least let us know in advance.

Date of experience: March 19, 2025
Samantha P. PSI Exams Rep
6 days ago

We're sorry to hear about your experience at the testing location.

To assist you further, please provide your full name, exam confirmation number, and details of your concern to CDcareweb@psionline. Com. The support team will review your case and address the issue.

Let us know if you need any further assistance.

Virginia
1 review
0 helpful votes
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Having a simple white background is great for focus during the exam, but I would have liked the navigation controls to be closer to the question contents. Having to move the mouse around from the top half of the screen ti the bottom corner during the exam to click the next question button was noisy and I felt like I was distracting others.

Date of experience: March 15, 2025
Alaska
1 review
0 helpful votes
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Flawless Experience
March 21, 2025

Use PSI to take a CHFM certification practice exam. The whole process from beginning to final test results was very easy. The website easily navigable. The practice exam was formatted exactly as the exam itself really easy and stress free experience. Results of the practice exam were delivered right away by email, and on the website when test completed. Simply put a very easy experience.

Date of experience: March 21, 2025
New Jersey
1 review
0 helpful votes
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SJE
March 10, 2025

Very easy to navigate through the clinical scenarios. I do wonder if it is possible not be tied to your first selection. Taking this exam, for me, required reviewing the scenario while attempting to select my answers. I would have altered my responses in certain situations

Date of experience: February 28, 2025
Tennessee
1 review
0 helpful votes
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Site is very difficult to navigate
March 8, 2025

Site is very difficult to navigate. Information incomplete and misleading. No phone contact to call. They did call me after email, but all 3 reps poor English, very hard to communicate and not clear answers. Still don't know what the practice bundles include.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
Samantha P. PSI Exams Rep
6 days ago

Thank you for reaching out and sharing your experience. We're sorry to hear about your challenges while navigating. We did attempt to contact you in response to your issue on Feb. 28,2025.

For the most accurate and detailed information regarding the practice bundles, we encourage you to contact support@gmetrix. Net directly, as they are best equipped to assist. If you continue to experience difficulties, please let us know—we’re here to help in any way we can.

We appreciate your patience and understanding.

Illinois
1 review
0 helpful votes
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The study material outline and program are awesome
February 17, 2025

The study material outline and program are awesome. I am a rep student and it is hard for me to stay on track with studying for my exam using my schooling materials. This format has supported my growth tremendously

Date of experience: February 7, 2025
Massachusetts
1 review
0 helpful votes
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I had a very positive experience with my recent order. The entire ordering process was simple and user-friendly, making it easy to find what I needed. I'm truly excited about receiving the book, as I believe it will be a valuable resource for my studies. I'm confident it will enhance my understanding and help me achieve my academic goals. Overall, I am quite satisfied with the service provided, including the prompt confirmation of my order and the clear communication regarding shipping details.

Date of experience: February 9, 2025
New York
1 review
0 helpful votes
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Great service
February 15, 2025

She greeted everyone with a warm smile, making sure they felt welcomed and comfortable. She listened attentively, responding with kindness and patience, ensuring every need was met with care. Her attention to detail was evident in the way she anticipated requests before they were even made. Whether offering a helping hand or simply being present with a reassuring presence, she went above and beyond to make the experience pleasant. Her genuine effort and dedication left a lasting impression, making everyone feel valued and appreciated.

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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I'm not totally satisfied
March 20, 2025

Because they added nj regulation,property and casualty when my exam was life and health,that's the course that I took,at kaplan online school.the test I need to take is accident and health.

Date of experience: March 20, 2025
Samantha P. PSI Exams Rep
6 days ago

We're sorry to hear about the issue with your exam content.

To assist you further, please provide your full name, exam confirmation number, and details of your concern to CDcareweb@psionline. Com. The support team will review your case and work on a resolution.

Let us know if you need any further assistance.

Florida
1 review
0 helpful votes
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On 3/13/2025 I was scheduled at 2pm to take the CEN exam. I logged in at 150pm to start the verification process. This is the 4th exam I have taken with PSI using the same labtop and internet connection. I had to reinstall the software twice. It kicked me out for no known reason twice. The first time I made it to a proctor they said hello than stopped talking. I logged out. The second time I reached a proctor they said they could not read my ID. They had me hold up my ID for a full 5 minutes, no joke. Than the proctor said I would need to log out and take a snap shot with my cell phone. I followed that proctors directions. When I went to log back in the system said It was past the 30 minutes sign on time so I was counted absent. I obviously was not absent and their proctor logs prove it. Despite their proctor telling me to log out they are refusing to allow me to test again without paying.

Date of experience: March 13, 2025
Samantha P. PSI Exams Rep
6 days ago

We're sorry to hear about your experience with the CEN exam.

To assist you further, please provide your full name, exam confirmation number, and details of your concern to CDcareweb@psionline. Com. The support team will review your case and work on a resolution.

Let us know if you need any further assistance.