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PSI Exams

Overview

PSI Exams has a rating of 4 stars from 3,672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 10th among Education sites.

service
488
value
324
shipping
2
returns
268
quality
324
This company responds to reviews on average within 4 days
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How would you rate PSI Exams?
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Maryland
1 review
0 helpful votes
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Location did not open on time
March 19, 2025

Exam scheduled for 8am, location site did not open its doors until 8:06 in which 20 other people needed to also be checked in for an 8am exam with only one proctor. Other locations also have lockers for personal belongings which would have been nice or at least let us know in advance.

Date of experience: March 19, 2025
Samantha P. PSI Exams Rep
7 days ago

We're sorry to hear about your experience at the testing location.

To assist you further, please provide your full name, exam confirmation number, and details of your concern to CDcareweb@psionline. Com. The support team will review your case and address the issue.

Let us know if you need any further assistance.

Virginia
1 review
0 helpful votes
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Having a simple white background is great for focus during the exam, but I would have liked the navigation controls to be closer to the question contents. Having to move the mouse around from the top half of the screen ti the bottom corner during the exam to click the next question button was noisy and I felt like I was distracting others.

Date of experience: March 15, 2025
Alaska
1 review
0 helpful votes
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Flawless Experience
March 21, 2025

Use PSI to take a CHFM certification practice exam. The whole process from beginning to final test results was very easy. The website easily navigable. The practice exam was formatted exactly as the exam itself really easy and stress free experience. Results of the practice exam were delivered right away by email, and on the website when test completed. Simply put a very easy experience.

Date of experience: March 21, 2025
New Jersey
1 review
0 helpful votes
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SJE
March 10, 2025

Very easy to navigate through the clinical scenarios. I do wonder if it is possible not be tied to your first selection. Taking this exam, for me, required reviewing the scenario while attempting to select my answers. I would have altered my responses in certain situations

Date of experience: February 28, 2025
Illinois
1 review
0 helpful votes
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The study material outline and program are awesome
February 17, 2025

The study material outline and program are awesome. I am a rep student and it is hard for me to stay on track with studying for my exam using my schooling materials. This format has supported my growth tremendously

Date of experience: February 7, 2025
Massachusetts
1 review
0 helpful votes
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I had a very positive experience with my recent order. The entire ordering process was simple and user-friendly, making it easy to find what I needed. I'm truly excited about receiving the book, as I believe it will be a valuable resource for my studies. I'm confident it will enhance my understanding and help me achieve my academic goals. Overall, I am quite satisfied with the service provided, including the prompt confirmation of my order and the clear communication regarding shipping details.

Date of experience: February 9, 2025
New York
1 review
0 helpful votes
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Great service
February 15, 2025

She greeted everyone with a warm smile, making sure they felt welcomed and comfortable. She listened attentively, responding with kindness and patience, ensuring every need was met with care. Her attention to detail was evident in the way she anticipated requests before they were even made. Whether offering a helping hand or simply being present with a reassuring presence, she went above and beyond to make the experience pleasant. Her genuine effort and dedication left a lasting impression, making everyone feel valued and appreciated.

Date of experience: February 5, 2025
Georgia
1 review
0 helpful votes
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I bought the 25$ 1 practice test package. I got confirmation and multiple emails but no code to actually access the test. Took five hours to get a response and receive my code. Once logged in they do give u access to 2 free practice test categories before the test which was nice. My 85 question test however, only contained questions from 1 category and some even repeated themselves, so ultimately I don't know if I'd recommend this package for this price specifically.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Samantha P. PSI Exams Rep
1 month ago

Thank you for sharing your experience with us. We’re sorry to hear about the issues you encountered with accessing your test and the concerns regarding the content of the practice test. We truly appreciate your feedback, as it helps us improve our services and we did attempt to contact you in response to your issue on February 5,2025.

For further assistance and to address any ongoing issues, please reach out to our support team at support@psi.memorang.com. They will be able to assist you more efficiently and resolve any remaining concerns.

Thank you for your patience, and we hope the rest of your experience improves from here.

Florida
1 review
0 helpful votes
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On 3/13/2025 I was scheduled at 2pm to take the CEN exam. I logged in at 150pm to start the verification process. This is the 4th exam I have taken with PSI using the same labtop and internet connection. I had to reinstall the software twice. It kicked me out for no known reason twice. The first time I made it to a proctor they said hello than stopped talking. I logged out. The second time I reached a proctor they said they could not read my ID. They had me hold up my ID for a full 5 minutes, no joke. Than the proctor said I would need to log out and take a snap shot with my cell phone. I followed that proctors directions. When I went to log back in the system said It was past the 30 minutes sign on time so I was counted absent. I obviously was not absent and their proctor logs prove it. Despite their proctor telling me to log out they are refusing to allow me to test again without paying.

Date of experience: March 13, 2025
Samantha P. PSI Exams Rep
7 days ago

We're sorry to hear about your experience with the CEN exam.

To assist you further, please provide your full name, exam confirmation number, and details of your concern to CDcareweb@psionline. Com. The support team will review your case and work on a resolution.

Let us know if you need any further assistance.

Mississippi
1 review
0 helpful votes
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After spending nearly $4000 on books, exam prep materials and audio discs, I found it refreshingly easy and honestly uplifting and stress relieving to access and purchase actual PSI study material. Ya'll made it easy and comfortable. Your prices are great!

Date of experience: February 11, 2025