Working AdvantageReviews 36

I had a bad experience at a hotel. Received written confirmation from the hotel for a one night refund. Have been waiting for over a month from working advantage for my refund. All I keep getting is the same bs email about them "diligently working behind the scenes to address your concerns, but unfortunately, we haven't yet reached a resolution." That I will get yet another email with the same information in 72 hours. Literally the worse customer service. I have all the proper things you need to get a refund and they are just dragging their feet. Not even worth using their services.

I have been calling the 1800 number from Working Advantage several times over these past two weeks in preparation of a vacation, planned in march...I can't use the callback feature due to not being able to receive calls at work...
There is a recording that says that they are having a critical system update and to call back in 96 hours...that has been on for a couple of weeks...this is ridiculous!
I have used Working Advantage pre-Covid and had never a problem with their services but it seems that they have no one answering customer calls!
Soo disappointing!

Arrived at property and it was a mess. Hotel tried to help - very nice. They refunded these days immediately{to Working Advantage (WA) on 12/23/23. I called WA 6 times through January 10th, trying to get my refund (phone records picrured). The last call was 45 mins.to no avail. "Our partner has to approve it and then we will refund you'.I had no recourse - I filed a dispute with my bank on January 25th over 2 months later and THE. They sent over this email (A) claiming my reservation was non refundable. But clearly it was refundable according to their original confirmation to me - also pictured. They had no intention on refunding what the hotel has already refunded them 2 months earlier. Now they have exposed themselves as the unethical business they are. DO NOT USE THEM.

Purchased a lifetime MS Office 2021 license. When tried to activate license received message it had already been redeemed. Company sends auto emails every 72 hours about still working to resolve issue and to be patient. Somehow got another code which was not expected. When tried to activate it, again received note it had been redeemed. They do not refund even if product was never received. Complete scam. Would never consider buying anything else, especially a vacation, from them again. They stole my money. Wish I had read reviews like this before my purchase.

Everything on this website is a secret fee or extra when it comes to booking a trip. You are better off booking it with the hotel or air service directly. I would use another site all together. They have no backbone and support everything their boss tells them to do. They have no say so in any wrong doings of the consumer. You book with them and have any type of trouble they tuck their tails and hide they face. This company is a waste of your hard earned money. It's criminal of a company to provide these losers as some type on complementary service which are bogus. Be prepared to pay triple and I'm so serious

Unreasonable policy. I booked a hotel through working advantage. The hotel refunded me $50 because of service recovery and it's clearly listed in the hotel receipt. The hotel receipt amount is over $80 less than working advantage charged me. But working advantages refused to refund any money and asked for hotel's "written approval" which seems impossible to get, though I provided the hotel receipt. They just have ridiculous policies to give back any of your money if you paid.

Worse experience ever. Bought 7 tickets and were never given to me. Then they didn't want to give me a credit. I was on phone for 2 days, 3 case #. Awful Very disappointing. I had to get another 7 tickets. The seller gave me a pdf. PDFs are not accepted in Citi Field. Call Citi Field couldn't find my name with the seats I bought. They took my money. They are still refusing to give me a refund.

Do not use them - they trick you, lie to you, do not take responsibility for mess-ups, and do not keep their word with reimbursements. They should be forced to close down the company. My recent case with them was a hotel booking which they canceled but did not let me know, and they did not reserve a room to begin with, then they claimed they notified me (but I did not receive the email) and because of not knowing it had been canceled, we had traveled across the country only to show up at the hotel with them telling us our reservation had been canceled by Working Advantage. Now, Working Advantage is not taking responsibility and does not care at all about all the trouble and stress we went through, and all our money and time lost.

I bought movie tickets through here. As I was booking the seats, the seats were taken so I could not sit with my children. We canceled the two tickets through showcase and when I called they said unfortunately because I used the promo code, they cannot issue me new tickets. I explained that they were not used, but canceled through showcase and that it says they were refunded. They said more or less too bad, you used the codes so it is what it is. Super unhelpful.

I had a great experience with them, I had to cancel a upcoming trip due to a death in the family about 1 week before our vacation, I had booked 3 hotels with them. I contacted customer service canceled the hotels within minutes of the call i got a email saying they were canceled and as their customer service promised received 100% refund within 5 business days

I reserved a rental with my debit card went to pick it up it said I needed a credit card at the airport. I asked working advantage for my money back they said it was fine then a week later they said I was a no show and it's no refund. They said they paid their partners already so I can't get any money back. I will never use that company again. Customer service was rude and not even in a his country.

I am trying to purchase airline tickets and your site keeps telling me that my email address is not valid.

I booked a flight with Working Advantage using a United Airline credit card. The airline said the tickets were not purchased with the credit card, since they are paid directly by Working Advantage. They said I should contact Working Advantage to correct the purchase, as they do this all the time with travel agents. Of course Working Advantage would not do it, the offered the following:
"We wish to inform you that we have had a conversation with United Airline as this is a third party reservation, so they have declined the request. Therefore, if you want to add the bags, then you can add directly on the United Airlines site by typing the confirmation code."

Working DisAdvantage will send you an email that begins with Booking Confirmation for your flight - only to cancel your confirmed flight booking a few hours later because they didn't process it fast enough and the price changed. Then you will get the wonderful experience of getting no help from their quite rude and argumentative 'customer service' agents who will not help in any way.

I booked a flight and hotel stay using working advantage. I am realizing how much of a mistake that was. I booked my trip yesterday. As most folks, you expect a confirmation email, it's been over 24 hours and nothing. I contact the airline and they have our flight which is great, however a hotel was another issue. I called the hotel yesterday and they responded that they had in fact received our reservation. However this morning the money returned to my account. I called working advantage and they claim they see no reservations under my name. I called the hotel and the same issue. So now I have flights to New Orleans and not hotel to stay. I asked the rep at Working Advantage to put me through to a supervisor he said he could only take my name and phone number and hope for him to call me back. What was an exciting vacation is now becoming a nightmare before we get there. I am an executive for my employer. I will be ending our relationship with them and finding a better discount site for our employees.

I have tried to use the app twice... once for a rental and upon get to the rental place to only be told they canceled my reservation due to something on their end to have to wait a whole week for my money to be refunded... second Time booked a flight and waited and waited for conformation about the flight waited a whole hour before I decided to make moves on my own due to be limited on time only to receive email that flight finally was processed after I had already made other plans called to cancel and try to get my money back and again was told I would have to wait on my money... they have no problem taking your money but an issue returning it not realizing the bind or issues they create doing that if you're not going to make sure I would get my rental.why take my money if you can't confirm flights when trying to process them then why take the money hours later... seriously need to work on emailing conformation when the booking is being made and not hours later or canceling on someone's booking

Every time I compare prices between sites, hands down Working Advantage is more expensive. Everything from rental cars to package deals, quite sad.

Even when you think you are getting a good deal, you don't! Stop and go somewhere else. I have lost 1 thousand dollars because of them and they require me to pay 1.2 k to get my 1k.Doesn't it makes sense to you? No! Same here! I wish I have never booked anything from them.

This company is a total rip off. I bought mammoth tickets. Didn't get informed of blackout dates clearly until after I made the purchase. I tried to get a refund but they wouldn't refund me. I essentially lost $500. My company invested in this as a perk for employees but basically because of all the fine print it just ends of a complete and utter rip off. I will be actively trying to get my company to drop it.