Wine Insiders
Questions & Answers
Here’s what buyers have asked with answers from Wine Insiders staff and previous consumers.
9
questions answered
0%
answered within 1 day
Answer:
Hello, Carol,
I apologize for that, what we can do is either provide you with a credit or a refund for those wines depending on the form of payment, there would be no need to return the bottles that you have. Please let me know what you would prefer to do.
WIne Insiders
By Maxwell E., over a year old
Answer:
A: Absolutely! Feel free to give us a call Customer Service (800) 615-7304 Monday through Friday 9:00am 8:00pm EST.
By Christa T., over a year old
Answer:
Answer:
They are quick to fix any delivery problems. We had two errors with Fedex and Wine Insiders responded immedistely to our satisfaction
By Max W., over a year old
Answer:
This is a very good price. I wait until they offer a price like this and then order wines that I have previous found to be very good. So take advantage of this deal and order a selection. Keep notes of what you like and reorder it the next time a deal like this comes up.
By Andrew S., over a year old
Question:
can i call my order on the phone?
Answer:
Question:
Do they let know if a wine is out of stock before they ship it so it can be substituted or canceled?
Answer:
When you are picking your bottles, it clearly states when no longer available. Never had a substitute sent.
By Cynthia P., over a year old
Answer:
It is not a membership and you can order whenever you want and the prices are usually the best
By Michelle R., over a year old
Question:
How long does shipping take
Answer:
No more than 5 days it depends on when you order it if that lands on a weekend but I usually get pretty quickly
By Michelle R., over a year old
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