Overview
MyTrip has a rating of 2.9 stars from 2,036 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyTrip most frequently mention customer service, return flight and credit card. MyTrip ranks 9th among Travel Agency sites.
I got a flight ticket affordable and the last time that I got a ticket from them works so good to me so that's why I book another flight with them again and because it's easier and they let you know what is included in your ticket so you don't have to be worried about it
It was difficult to wade through all the "airport options" to find my San Jose trip. I found it difficult or impossible to exit that window. I was tired and didn't want to wade through all the extra options.
You already choose the flexible option without me doing it and therefore charging me something that I didn't want it. On top of that it wasn't easy to theorically solve that. I hope I see my money soon. This is such a theft.
As soon as i swiped my card fot this fare with the understanding of a decent route, i was notified a four flights each way from MSY to CDG with extended wait time. On top of that dozens of emails to confuse the customer instead pf focusing on the essential infos. Ended sleeping overnight at boston airport. Frankly if this company was trying to provide me w a flawless 1 st time experience. They totally failed and i won't require their services in the futur.
At the last moment during booking they increase the price due to 'sudden demand'.
Just bad business practice. Nice way to piss off your customers. Will try to avoid using this ap and only as a last resort.
Always find great deals in this app. It is an easy process to book your trip. It gives you manny options in terms of flight hours and airlines. I like that it gives you a visual of the baggage for each flight. Love this app.
Overall it was pretty good booking with My trip. There was low cost, last minute flights available on two different airlines. And the telephone customer service was actually good too. But there was a problem with check in with the airlines. I did not receive an email from the airlines for check in, even though a customer service rep said I would get the emails to do that. I noticed there was a different email address given to the airlines by My trip. The customer service rep said that was normal and ok. But it was not. I had to go to the Airlines websites and app to Check In for each flight. It was a hassle and time consuming to do that. But everything else was good with My trip and I would use them again if needed.
What a great site. Easy, fast and cuts out all the searching for great deals. I was able to book the trip at the best price and it search all the airlines for me. I put in my departure and my arrival cities, done for me! I will absolutely use again, if you don't mind the layover. I was having a hard time booking my destination for under $400, I paid $195.
I had a seamless experience booking my flight. The website was user-friendly, and the booking process was quick and straightforward. I appreciated the clear pricing and multiple payment options. The customer support team was also very helpful in answering my queries. Overall, a great experience!
Well this is my 1st time with Mytrip and there s not much to say at this time. Hoping that everything is going smoothly, the trip, traveling, seats i have chosen and the foods. This will be the first time i ll be on thie airline also, thanks!
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- Sugar Land, TX, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members