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MyTrip

Overview

MyTrip has a rating of 2.9 stars from 2,027 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyTrip most frequently mention customer service, return flight and credit card. MyTrip ranks 10th among Travel Agency sites.

service
767
value
732
shipping
510
returns
636
quality
686
This company responds to reviews on average within 23 days
+231
How would you rate MyTrip?
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Canada
1 review
0 helpful votes
Follow Liliana M.
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Good prices!
February 3, 2025

I got a flight ticket affordable and the last time that I got a ticket from them works so good to me so that's why I book another flight with them again and because it's easier and they let you know what is included in your ticket so you don't have to be worried about it

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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It was difficult to wade through all the "airport options" to find my San Jose trip. I found it difficult or impossible to exit that window. I was tired and didn't want to wade through all the extra options.

Date of experience: January 27, 2025
Argentina
1 review
0 helpful votes
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Flexible Ticket Refund
February 6, 2025

You already choose the flexible option without me doing it and therefore charging me something that I didn't want it. On top of that it wasn't easy to theorically solve that. I hope I see my money soon. This is such a theft.

Date of experience: January 27, 2025
Massachusetts
1 review
0 helpful votes
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Worst travel plan ever
February 2, 2025

As soon as i swiped my card fot this fare with the understanding of a decent route, i was notified a four flights each way from MSY to CDG with extended wait time. On top of that dozens of emails to confuse the customer instead pf focusing on the essential infos. Ended sleeping overnight at boston airport. Frankly if this company was trying to provide me w a flawless 1 st time experience. They totally failed and i won't require their services in the futur.

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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Best prices and easy booking
March 30, 2025

Always find great deals in this app. It is an easy process to book your trip. It gives you manny options in terms of flight hours and airlines. I like that it gives you a visual of the baggage for each flight. Love this app.

Date of experience: March 19, 2025
Connecticut
1 review
1 helpful vote
Follow Privilege M.
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Thank you
March 8, 2025

I had a seamless experience booking my flight. The website was user-friendly, and the booking process was quick and straightforward. I appreciated the clear pricing and multiple payment options. The customer support team was also very helpful in answering my queries. Overall, a great experience!

Date of experience: February 26, 2025
Pennsylvania
1 review
0 helpful votes
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Happy
February 15, 2025

Well this is my 1st time with Mytrip and there s not much to say at this time. Hoping that everything is going smoothly, the trip, traveling, seats i have chosen and the foods. This will be the first time i ll be on thie airline also, thanks!

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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Almost perfect
January 18, 2025

Making a reservation through MyTrip was fast and almost perfect. Almost, because when the time came to enter the expiration dates of our passports, the website was not letting us do it. Otherwise - fine!

Date of experience: January 8, 2025
Egypt
1 review
0 helpful votes
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"I'm grateful for the seamless experience with Mytrip...
March 21, 2025
Updated review

"I'm grateful for the seamless experience with Mytrip so far! The efficient process and helpful support have made planning my trip a breeze. Thank you!"

Date of experience: March 11, 2025

Good Application 👍 And nice customer service I'm very...
September 19, 2024
Previous review

Good Application 👍
And nice customer service I'm very happy

Date of experience: September 9, 2024
California
1 review
0 helpful votes
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I didn't like that you aggressively tried to upsell me all this stuff, please just one time mention that these are available and provide a way to get them.

Date of experience: March 25, 2025