Overview
MyTrip has a rating of 2.9 stars from 2,031 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyTrip most frequently mention customer service, return flight and credit card. MyTrip ranks 10th among Travel Agency sites.
I got a flight ticket affordable and the last time that I got a ticket from them works so good to me so that's why I book another flight with them again and because it's easier and they let you know what is included in your ticket so you don't have to be worried about it
It was difficult to wade through all the "airport options" to find my San Jose trip. I found it difficult or impossible to exit that window. I was tired and didn't want to wade through all the extra options.
You already choose the flexible option without me doing it and therefore charging me something that I didn't want it. On top of that it wasn't easy to theorically solve that. I hope I see my money soon. This is such a theft.
As soon as i swiped my card fot this fare with the understanding of a decent route, i was notified a four flights each way from MSY to CDG with extended wait time. On top of that dozens of emails to confuse the customer instead pf focusing on the essential infos. Ended sleeping overnight at boston airport. Frankly if this company was trying to provide me w a flawless 1 st time experience. They totally failed and i won't require their services in the futur.
At the last moment during booking they increase the price due to 'sudden demand'.
Just bad business practice. Nice way to piss off your customers. Will try to avoid using this ap and only as a last resort.
We found the flight on Google and proceeded to book it through MyTrip. Everything looked fine and the price was as advertised on Google - right up till the end after entering my credit card details when a message popped up saying there would be a $40 price increase due to higher demand. This is so sneaky but we were at the end of a long process of searching, selecting and buying it that I did not have the resolve to cancel it - which is probably what you intended. I would be interested how many other customers of yours experience that. This petty situation has ruined your brand name in my eyes and I will not be using you again.
Always find great deals in this app. It is an easy process to book your trip. It gives you manny options in terms of flight hours and airlines. I like that it gives you a visual of the baggage for each flight. Love this app.
I had a seamless experience booking my flight. The website was user-friendly, and the booking process was quick and straightforward. I appreciated the clear pricing and multiple payment options. The customer support team was also very helpful in answering my queries. Overall, a great experience!
Well this is my 1st time with Mytrip and there s not much to say at this time. Hoping that everything is going smoothly, the trip, traveling, seats i have chosen and the foods. This will be the first time i ll be on thie airline also, thanks!
Making a reservation through MyTrip was fast and almost perfect. Almost, because when the time came to enter the expiration dates of our passports, the website was not letting us do it. Otherwise - fine!
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- Sugar Land, TX, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members