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TicketNetworkReviews 2,320

3.2
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TicketNetwork Reviews Summary

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 6th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106
Illinois
1 review
0 helpful votes
Follow Laura W.
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I recently sought assistance from #Securespherecyber Dot com for issues related to stolen cryptocurrency and lost funds due to binary options. I was thoroughly impressed by the prompt and effective solutions provided by their team of cybersecurity experts.

Date of experience: May 30, 2024
Rhode Island
1 review
0 helpful votes
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Good service
December 26, 2023

I like what they do and their service. I will buy again tickets to concerts here.

Date of experience: December 26, 2023
Brazil
1 review
0 helpful votes
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I haven't gotten my tickets yet, ordered 2 of them to access the Rolling Loud in Miami with the VIP. Let's see what happens, but I really feel robbed with 200 usd or more just of taxes.

Date of experience: July 16, 2023
Missouri
1 review
0 helpful votes
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A JOKE.
May 19, 2023

Paid 3k for two tickets that were labeled "PIT and VIP PACKAGE" a week before the concert they email saying they aren't pit anymore. (we paid for ticket protection just incase this happened because of how much was spent) they then say "it's too close to the event date we can't refund you" so now we paid 3k for basic lower seating and a bag that says "vip", Yay me guess i'll have fun with that. Not to mention they say when buying ticket protection that "100% money back guarantee" and also on their website they say it. It's all a joke. This is the ONLY time i've not used ticketmaster and looks like it will be the LAST time ever. Also doing research on them finding out they have a lawsuit against them and had to pay A LOT of money for "selling tickets they didn't even have" and that's not even all when you look up the reviews, please be smart and look at their reviews and research before buying with them. So it looks like i'll be going against them also now right after i watch this concert from my BASIC LOWER SEATING 3 thousand dollar tickets. Please please please warn your kids, grandkids, parents, grandparents, friends, family, neighbors, he'll warn EVERYONE you know that TicketNetwork is an absolute JOKE. And (excuse my language) they will completely $#*! you over. Take it from me, very very upset with this. Be careful!

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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I purchased tickets to Billy Joel in December 2022 for April 8 2023...concert has been cancelled reschedule for Mar 2024 demanded my $1800.00 back for 4 ticket.said sorry...fees were$388.00 they offered me 1/2 of that back...a lot could happen in a year I am 74 yr old they told me I could resale the tickets with no problem I ask them to buy them.they laughed If you die who stole your money the company Or Billy Joel.never again sounds like Ticket Master they need to be sued.I can 3mos or 6 mos reschedule...

Date of experience: April 5, 2023
Canada
1 review
0 helpful votes
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THIEVES
December 4, 2022

Do NOT Buy anything from these THIEVES. Sold $50 tickets for $300! Imagine my surprise when printing my ticket to see it was $50 CAD and they charged me $300 CAD! Absolutely ridiculous! Will NEVER trust or buy from this scum Company EVER again.

Date of experience: November 4, 2022
Idaho
1 review
0 helpful votes
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Scam. Didn't get what I paid for
October 13, 2022

I purchased "VIP rows 1-8" for a concert in Spokane. We ended up in general admission behind the VIP section. I was charged $150 per ticket and ended up getting $35 tickets. They took zero responsibility and said "we are only a website that lets people sell their tickets". Unexceptable and do not fall for their scam! Buy your tickets elsewhere.

Date of experience: September 13, 2022
New Jersey
1 review
0 helpful votes
Follow Jo L.
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Wouldnt even give a star if I could. Purchased 2 tickets for the Harry Styles concert from TicketNetwork. When claiming the tickets, it directs you to TicketMaster where it says "ticket transfer has already been accepted by another email". TicketNetwork were not able to tell me what email it went to. I dont understand how they not able to provide that information when I paid for those tickets. When asked to escalate to someone with hire authority, I didnt get a response. I sent a follow up email but still no response. Please avoid purchashing tickets from them. They dont hold accountability for anything. Very bad business. I dont even know why Ticketmaster associate themselves with this company.

Date of experience: September 1, 2022
Nevada
1 review
1 helpful vote
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DO NOT USE THIS SERVICE BUYERS BEWARE
August 24, 2022

I absolutely have to make sure that no one else's dreams are absolutely CRUSHED by TicketNetwork. I purchased tickets back in March for the Morgan Wallen concert in Wheatland California. I have truly had a rough couple of years and his music has gotten me through some pretty dark and hard times. His lyrics are heartfelt and truly amazing! Today, months later, I am getting an email that says your order was cancelled. After waiting on hold for over an hour I was told that they were unable to get the tickets. When questioned why did they offer tickets they don't have I was told IDK. This company is lying to the customer, waiting until the price has double to tell you OPPS sorry we can't get the tickets for you. This is absolutely ridicules. I have been waiting for this concert as the bright spot in the last couple of months. Not only am I out tickets I am also out the money I paid for the hotel as well as my friend that was watching my baby girl has this date saved on her calendar and may have lost out on other opportunities to take other appointments. Please be wary of this happening to you. My heart is broken!

Date of experience: July 25, 2022
Texas
2 reviews
0 helpful votes
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Stole 2 sets of tickets from me
August 14, 2022

I purchased tickets for two event originally scheduled for 2021 that were both posted poned to 2022. I have the email where the tickets were transferred, where the concerts were postponed but use the same tickets, and NOW the tickets are no where... I asked to have them resent. Oh we can't. OK, I am now OUT over $600 because the tickets were not put into my account? Truly stay away, run as fast as you can, go directly to Ticketmaster and save yourself the trouble and loss of funds and frustration.

Date of experience: July 15, 2022
California
0 reviews
0 helpful votes
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Took My Money!
June 25, 2022

Do not purchase tickets from this company because they took $178 from me and refused to refund it after the concert was canceled! I wasn't even made aware that the concert was canceled until I arrived at the location and the parking attendees informed me that all concerts were canceled over a month ago at that location. The company is pardatory and provides false advertisement inorder to take people's money!

Date of experience: May 26, 2022
Texas
0 reviews
0 helpful votes
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Bait and switch
June 23, 2022

Bought Formula One Grandstand 1 tickets and over a month later they sent grandstand 32. Terrible seats and offered 50% return yet I had to pay full service fee on 2200. 00 and only received a few hundred dollars in return. This is a scam! Now I have over paid for less desired seats. Entire hotel and flights were non refundable. No customer service assistance and tried for three days all day. Again - this is a scam. Beware!

Date of experience: May 24, 2022
Illinois
1 review
0 helpful votes
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Bought two canelo tickets, received a "15%" discount after giving my email. After you enter your credit card info and hit buy, they charge almost a $1000 in fees PER ticket. The highest out of any site. Called for help, sat on hold for 25 min and hung up. Terrible

Date of experience: May 5, 2022
Virginia
2 reviews
1 helpful vote
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SCAM SITE - GO ELSEWHERE
May 19, 2022

IMPOSSIBLE TO GET THROUGH TO THEM! They claim its a 100 % money back guarantee site. An absolute lie. Just go check Reddit and Facebook. 1000's of stories of how bad it is.

Date of experience: April 19, 2022
Nebraska
1 review
0 helpful votes
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ITS A SCAM
May 19, 2022

Do not buy your tickets from this company! My boyfriend and I bought tickets for the 4/20 Snoop dog concert in Lincoln. They sent us an order confirmation, but to "claim your tickets' but it took you no where. Tried to contact customer service and they were no help at all and very rude. They stated that they were not able to give us a refund, we called our bank and the bank stated that they've gotten a lot of calls about this company scamming. DO NOT BUY FROM HERE!

Date of experience: April 19, 2022
Canada
1 review
0 helpful votes
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Voleurs
April 29, 2022

ATTENTION C'EST DES VOLEURS: Sincèrement du vol... on me charge 40$US de frais de transport et un billet a 102$US alors qu'il se vent 100$ CAD suR evenko. J'AI RECU MON BILLET PAR MAIL EN PLUS.
ARNAQUEURS

Date of experience: March 30, 2022
Illinois
1 review
1 helpful vote
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Bought aftermarket tickets and they charged outrageous fees and they never had tickets to actually sell. The simply said to head to the venue they will be ready by the time i got there and of course they were not. The are refusing to reimburse me blamming the seller and basically telling me too bad soo sad. Stopped payment of course. Do not buy tickets from ticketnetwork its a scam.

Date of experience: March 25, 2022
Canada
1 review
1 helpful vote
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Service fee is bad
April 2, 2022

Unsure why people still use websites that charge ticket fees.not worth it

Service fee is a killer these sites shouldn't exist

I recommend using this site here just copy and paste into browser: https://bit.ly/3pu6w4L

They charge no fees on tickets and trust me they are the exact same tickets transferred from a Ticketmaster account.

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Bought tickets to see TOOL in Oct. The show is in 10 days and I still do not have my tickets. I am thinking I got scammed. This was a Christmas gift to my husband and it seems like the tickets are not going to arrive. When I contact ticket network I get the same standard email with no resolution. Never again.

Date of experience: January 22, 2022
Massachusetts
1 review
0 helpful votes
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Missing tickets
January 14, 2022

The worse experience, I bought two tickets for Genesis concert in Boston since June, the concert is tomorrow and I being calling for three weeks and nobady since to give me the Right answer, they keep sending me emails to contact Ticketmaster and Ticketmaster keep sending me back to tiketnetwork. Con. You wait for 45 minute and they hang up the phone. The worse customer service

Date of experience: December 15, 2021

About the Business

TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace. Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day. Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere. We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.


ticketnetwork.com
Founded in 2002