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Joancee

Overview

Joancee has a rating of 3.9 stars from 4,069 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 3rd among Engagement Rings sites.

service
1,719
value
229
shipping
235
returns
214
quality
2,517
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6,335 reviews
+58
How would you rate Joancee?
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Idaho
1 review
7 helpful votes
Follow Denise M.
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Toral rip off.
Paid foe 3 day service and the price of the rings.
Never recieved the rings!°!
Had to open a dispute so my bank can handle it sine their customer service would never answer me, even after almost a month!

Date of experience: February 2, 2025
Australia
1 review
0 helpful votes
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Minus one issue.
February 4, 2025

It was so difficult to read the captcha to reset my password. It took me ages to get in and still unable to log in so I can view my order. However, the shipment arrived within a month and we're still happy to have received. We are still going to place orders in future as it is a reliable seller.

Date of experience: February 24, 2025
Texas
1 review
2 helpful votes
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Very unsatisfied
January 12, 2025

Would not recommend them to others.
Ordered a size 5.5 and got a 6.
Was under the direct impression that it was American made in fact it took well over a month to get the ring and wasn't even getting engraving done. Because it was made in China and took forever to get the ring

Date of experience: February 10, 2025
Pennsylvania
1 review
0 helpful votes
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Beautiful just as advertised
April 14, 2025

I was looking for a slim inexpensive wedding band to wear daily when working in the barn. It's been hard to wear gloves with my engagement ring/wedding band, so this ring works perfectly. Add in much less expensive that if something were to happen to it, it can easily be replaced. The heart drop earrings are also exactly what I wanted. I've had a few compliments on them already.

Date of experience: April 4, 2025
Georgia
1 review
0 helpful votes
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Received item and was very pleased
January 25, 2025

Finally was able to.order and get the size needed after several tries. Hopefully I'll be satisfied with product, have always been satisfied in the past.

Date of experience: February 7, 2025
Arizona
1 review
0 helpful votes
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Great
March 11, 2025

The shopping experience was great. However I do not like how they don't send you updates on your order. I had to email them over n over to get information on my order. I never even got a tracking email, it was so different from my first experience. Overall I love my ring, it's beautiful and everything I expected it to be.

Date of experience: March 1, 2025
New York
1 review
0 helpful votes
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Beautiful ring
March 24, 2025

I was hesitant too purchase out of fear of not being real and tarnishing like I've experienced elsewhere. But this ring is stamped and has not tarnished,ive been wearing as a wedding ring for almost a month now with no issues! Will definitely purchase again.

Date of experience: February 20, 2025
Texas
1 review
1 helpful vote
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Excellent product and service
February 15, 2025

I gambled on a small but important order, a sterling silver exact size ring. It arrived promptly, was packaged in stylish wrapping, and was perfectly manufactured, well polished, stamped.925. I was order again with no hesitation.

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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Product review
April 13, 2025

I received my Princess cut diamond engagement ring about 3 weeks after it was ordered. Which was unexpected because I've ordered before and it took a very long time.
When I received my ring I was overwhelmed, it is absolutely beautiful. It looks way better than I ever expected. I will be placing another order very soon.

Date of experience: April 3, 2025
North Carolina
1 review
0 helpful votes
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Ummm fine
February 4, 2025

Fast find for a great present for Valentines Day. Took a long time to get here. My ring fits kinda small or snug. Would like compensation for the timing a received my order but I like the rings

Date of experience: February 24, 2025